Service Trainer

Harbinger Motors; Sacramento (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Coverage

Stock Options

Retirement Plan

PTO & Parental Leave

Vacation Bonus

Wellness Benefits

Cell Phone Stipend

Meals Provided

Job summary

Harbinger is seeking a Service Trainer to design and deliver hands-on EV technician training across our dealer network, traveling up to 50% to multiple sites. You will develop curricula, create labs and manuals, and mentor service staff to uphold Harbinger's safety and quality standards.

The role requires 5+ years as a service technician or trainer, 2+ years with HV EV systems, and strong presentation skills; a High-Voltage Safety certification is required or pending.

Qualifications

• Minimum of 5+ years as a Service Technician, Automotive Trainer, or related role.
• Minimum of 2+ years of direct experience with High Voltage EV systems.
• Must hold or obtain High-Voltage EV Safety certification.
• Excellent presentation and communication skills.

Responsibilities

• Deliver multi-day EV technician training sessions across dealer network.
• Develop and maintain training curricula, labs, and manuals.
• Assess technician competency with practical and written exams.
• Provide field support and feedback to dealers to drive improvement.

Skills

Service Technician experience

HV training experience

Electrical theory understanding

Wiring diagrams reading

Presentation skills

Education

Associate’s Degree in Automotive Technology

Bachelor’s Degree in technical or education-related field

Tools

Learning Management System (LMS)

Job description

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

Job Overview

The Service Trainer is responsible for developing, coordinating, and delivering high-quality, hands-on technical training programs to service technicians working at our authorized EV dealer network. This role requires travel to various dealer locations and training centers to ensure all technicians possess the knowledge and skills necessary to maintain Harbinger's vehicles to the highest standard of quality and safety. The ideal candidate will have a passion for teaching and a strong background in electric vehicles and related technologies. This role will involve designing, developing, and delivering training programs for electric vehicle technicians, maintenance personnel, and other stakeholders.

What You'll Do

Training Delivery

• Conduct comprehensive, multi-day, instructor-led technical training sessions on EV-specific topics, including high-voltage architecture and safety procedures, battery systems, charging infrastructure, powertrain components, vehicle networking, diagnostics, low voltage architecture, chassis and advanced driver-assistance systems (ADAS).
• Deliver training using a variety of methods, including classroom instruction, hands-on labs, virtual sessions, and on-the-job coaching.
• Adapt training style and content to meet the needs of diverse audiences and experience levels.
• Serve as a technical resource and mentor for service technicians, providing guidance and support to enhance their skills and knowledge.

Curriculum Development & Maintenance

• Collaborate with Engineering, Service Operations, and Technical Publications teams to develop new training modules and update existing materials based on new vehicle launches, service bulletin changes, and emerging field issues.
• Create and maintain training aids, lab vehicles, diagnostic tools, and participant manuals.
• Maintain expert level knowledge of Harbinger vehicles systems, technologies and repair systems.

Assessment & Certification

• Develop and administer practical and written exams to evaluate technician competency.
• Manage and track dealer technician certification progress within the company’s Learning Management System (LMS).

Field Support & Feedback

• Act as a technical resource, providing ad-hoc support and coaching to dealer service management and technicians.
• Collect feedback from the dealer network on training effectiveness and technical documentation to drive continuous improvement.

Safety & Compliance

Ensure all training emphasizes and strictly adheres to company and industry standards for high-voltage safety and proper use of specialized service equipment.

Travel

Maintain a flexible schedule with required domestic travel up to 50% to various dealer sites and regional training centers. Can be heavier or lighter at times. Must have valid passport and be able to travel within the Americas.

Who You Are

Experience

• Minimum of 5+ years of experience as a Service Technician, Automotive Trainer, or in a related technical role.
• Minimum of 2+ years of direct experience working with or training on High Voltage (HV) EV systems and components.

Technical Expertise

• Deep understanding of automotive electrical theory, diagnostic procedures, and vehicle systems.
• Proven ability to read and interpret complex wiring diagrams, schematics, and service manuals.
• Must hold or be able to immediately obtain a recognized certification in High-Voltage EV Safety (e.g., from an OEM, SAE, ASE or industry standard body).

Training/Soft Skills

• Exceptional presentation, communication, and interpersonal skills.
• Demonstrated proficiency in developing and delivering engaging technical content to adult learners.

Education

Associate’s Degree in Automotive Technology, Technical Education, or a related field; or equivalent experience.

Preferred Qualifications

• Bachelor’s Degree in a technical or education-related field.
• Prior experience in a dealer or OEM training role.
• Familiarity with Learning Management Systems (LMS) and virtual training platforms.

Key Benefits & Perks

• Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
• Early-stage Stock Options
• Robust Retirement Savings (401k, HSA, FSA)
• Generous Paid Time Off (PTO) & Parental Leave
• Annual Vacation Bonus
• Wellness & Fertility Benefits
• Cell Phone Stipend
• Complimentary Meals & Stocked Kitchens

California Pay Range

$70,000—$110,000 USD

Equal Opportunity

Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition or any other characteristic protected by law. Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at .