Service to Armed Forces Program Specialist, Mobile

American Red Cross; Mobile (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

The American Red Cross is seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services missions. Based at Wright-Patterson AFB, OH, the role supports deployment worldwide and requires strict medical and security clearances prior to employment.

The position involves managing service delivery for military members, veterans, and families, volunteering leadership, and collaboration with partners to extend Red Cross programs locally and on

Qualifications

• Willingness to deploy worldwide.
• Ability to meet medical and security clearance requirements prior to employment.

Responsibilities

• Serves as the face of the Red Cross at assigned location.
• Builds relationships with military leadership and community partners.
• Recruits and trains leadership volunteers to support SAF/IS programs.
• Coordinates services with military treatment facilities and VA hospitals.
• Manages a volunteer engagement program to deliver Red Cross services.

Job description

The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist at Wright-Patterson Air Force Base in Ohio to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. No relocation assistance is available for this position.

WHAT YOU NEED TO KNOW:

Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.

Relationship Management and Community Outreach

Serves as the “face” of the Red Cross at assigned location.

• Builds strong relationships with military leadership, key organizations, and community leaders.
• Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions
• Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service.

Volunteer Management

Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services.

• Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.
• Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.
• Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint.

Service Delivery Management

Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.

• Provides supervision of volunteer Service Delivery staff.
• Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support.
• Ensures community outreach, to include command meetings and education briefings, presentations, or workshops
• Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.
• Manages support services to military members and their families to include family follow-up information and referrals, and other related services.
• Provides support for the emergency communications center with local information, as appropriate.
• Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.

Financial and Reporting Management

Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.