On Call Repair Technician- Electrical/Plumbing/HVAC

Freshpure; Kansas; On-site; USD 61,992 - 75,768; Part time

Job summary

A prominent water services company is seeking a dedicated Service Technician for on-call maintenance tasks across locations. Responsibilities include establishing positive customer relationships, conducting proactive equipment maintenance, and addressing urgent repair needs. Ideal candidates should possess knowledge in plumbing and electrical systems, be professional, and demonstrate strong customer service skills. This is an independent contractor position, offering a competitive compensation of $45 - $55 per hour based on experience and no benefits.

Qualifications

• Knowledge of plumbing, electrical, and mechanical equipment.
• Professionalism with excellent time management skills.
• Ability to communicate effectively in English.
• Physical capability to perform various tasks including bending, squatting, and climbing.

Responsibilities

• Foster positive relationships with customers and store management.
• Demonstrate exceptional customer service skills.
• Conduct proactive maintenance tasks.
• Address repair needs effectively.
• Be available for emergency service calls.

Skills

Plumbing knowledge

Electrical equipment expertise

Mechanical skills

Customer service skills

Time management skills

Tools

Smartphone

Job description

About National Water Services

Since 1991, we have been dedicated to delivering the highest quality drinking water. Our first FreshPure® Waters system received an incredible response, and today, our water is available in premier natural and organic food stores and co‑ops across the United States and Canada. At FreshPure® Waters, we proudly share your commitment to quality, sustainability, wellness, and environmental stewardship.

Overview

• We are seeking a dedicated and reliable Service Technician to join our team in New Mexico, NM. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi‑meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off‑business hours. Our commitment is to have a skilled service technician on‑site within 24‑48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on‑site visits.

Pay & Work Hours

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: W-8BEN Independent Contractor position, offering no benefits.

Additional Information

• Interviews will be conducted via Microsoft Teams.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.
• Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!