Service Technician Trainee

Leslie's; Mooresville (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Team member discounts

Paid training

Job summary

Leslie’s Pool Supplies is hiring Field Service Technicians to service residential homes and commercial locations. You will perform sales, installations, and repairs of pool equipment, interacting with customers to provide guidance and recommendations.

Training is provided, with opportunities to advance and earn commissions after training. Starting training pay is $20.00 per hour, followed by post-training pay at 40% commission with potential earnings of $60,000–$100,000+ per year.

Qualifications

• Must have a valid driver’s license with clean MVR.
• Pass a drug screen and background check.
• Working knowledge of general plumbing and/or electrical.
• Basic knowledge of multimeter and making electrical connections.

Responsibilities

• Sell, install, and repair pool equipment for residential and commercial customers.
• Interact with customers, provide service, recommendations, and guidance.
• Maintain high standards of customer service and professional conduct.
• Follow safety procedures, including safe driving habits.
• Partner with Service Managers to meet policies and procedures.
• Install, troubleshoot, and repair of gas and electrical heaters.
• Repair motors, filters, timers, pool cleaners, lights, and automated systems.
• Resolve suction, priming, and pressure-related problems.

Skills

Customer service

Electrical troubleshooting

General plumbing knowledge

Multi-meter knowledge

Tools

Multimeter

Job description

Leslie’s Pool Supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E‑Commerce, Production, and Distribution divisions, there are many career opportunities. With over 60 years of providing best‑in‑class products and solutions, we value the development and growth of our team. We strive to create a positive and fun atmosphere where team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Job Overview

Our Field Service Technician Team enjoys the outdoors while working at the residential homes and commercial locations of valued Leslie’s customers. The Service Technicians bring the visions of the pool industry to life through hands‑on assistance, sales, installations, and repairs of pool equipment. Trucks, uniforms, and proper training are provided to all Service Technicians.

Starting Training Pay: $20.00 / Hourly | Post Training Pay: 40% Commission with Potential Earnings: $60,000–$100,000+ per year

Responsibilities

• Sales, installation, and repair of swimming pool equipment for residential and commercial customers
• Interact with customers providing service, recommendations, and general guidance
• Maintain high standards in customer service and professional and ethical conduct
• Comply with all safety procedures, including safe working and driving habits
• Partner with Service Managers to ensure all company guidelines, policies, and procedures are met and exceeded
• Installation, troubleshooting, and repair of gas and electrical heaters
• Repair of motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, backwash valves, PVC plumbing, copper plumbing, galvanized plumbing
• Repair suction problems as well as priming problems and high/low-pressure problems

Qualifications

• Have a valid driver’s license with clean M.V.R.
• Must be able to pass a drug screen and background check
• Working knowledge of general plumbing and/or electrical
• Basic knowledge of multi‑meter and making electrical connections

Benefits

We offer competitive compensation, extensive paid training, a comprehensive and flexible benefits package, 401(k) with company match, team member discounts, rewards for top performers, and most importantly, career advancement opportunities. Leslie’s recognizes that a critical component to our continued success is our people and is proud to have a culture of inclusion that celebrates diverse backgrounds and perspectives, supports team members in developing and growing with us, and inspires each other every day.