Service Technician Trainee

Leslie's; Irving (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Team member discounts

Extensive paid training

Job summary

Leslie's is seeking a Field Service Technician in Irving, Texas, to deliver exceptional pool service to customers. In this role, you’ll work at various residential and commercial locations, carrying out installations and repairs of pool equipment. The position offers a training pay of $20/hour, with potential earnings of $60,000–$100,000+ based on commission after training.

Essential qualifications include a valid driver’s license, ability to pass background checks, and knowledge of plumbing and electrical systems. Join us in creating a positive workplace that values diversity and individual growth.

Qualifications

• Valid driver’s license with a clean motor vehicle record (MVR).
• Ability to pass a drug screen and background check.
• Basic knowledge of making electrical connections.

Responsibilities

• Perform sales, installation, and repair of swimming pool equipment.
• Interact directly with customers to provide service and product recommendations.
• Install, troubleshoot, and repair gas and electrical pool heaters.

Skills

General plumbing knowledge

Electrical systems knowledge

Customer service skills

Tools

Multimeter

Job description

DIVE IN TO A NEW CAREER WITH LESLIE'S

Founded in 1963, Leslie’s is the largest and most trusted direct‑to‑consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states, enabling customers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best‑in‑class products and solutions, we value the development and growth of our team and strive to create a positive and fun atmosphere where our Team Members feel valued and enthusiastic about their contributions to Leslie’s success.

Job Overview

As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to our customers. You’ll work outdoors at residential and commercial locations, bringing the pool industry to life through hands‑on support, including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to set you up for success.

Compensation

Starting Training Pay: $20.00 / Hourly. Post Training Pay: 40% Commission with Potential Earnings: $60,000–$100,000+ per year.

Responsibilities

• Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
• Interact directly with customers to provide service, product recommendations, and general guidance
• Maintain high standards of customer service, professionalism, and ethical conduct
• Comply with all company safety procedures, including safe work practices and driving habits
• Partner with Service Managers to ensure company guidelines, policies, and procedures are met or exceeded
• Install, troubleshoot, and repair gas and electrical pool heaters
• Diagnose and repair motors, filters, timers, pool cleaners, blowers, lighting, automated pool systems, chlorinators, and backwash valves
• Perform PVC, copper, and galvanized plumbing repairs and installations
• Troubleshoot suction, priming, and high/low‑pressure system issues

Qualifications

• Valid driver’s license with a clean motor vehicle record (MVR)
• Ability to pass a drug screen and background check
• Working knowledge of general plumbing and/or electrical systems
• Basic knowledge of using a multimeter and making electrical connections

We offer our employees competitive compensation, extensive paid training, a comprehensive and flexible benefits package, 401(k) with company match, team member discounts, rewards for top performers, and career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. We pride ourselves on a culture of inclusion that celebrates and embraces diverse backgrounds and perspectives, actively supporting team members in developing and growing with us to create a workplace where all team members feel welcomed and valued and inspire each other every day.