Service Technician (TN, Maryville)

Five Star Breaktime Solutions; Alcoa (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) retirement plan with company 5%

Medical, dental, and vision insurance

Voluntary FSA

Life insurance

Short/long-term disability

Feeding the Future charity support

Job summary

Five Star Breaktime Solutions is seeking a Service Technician to perform preventative maintenance, repairs, and troubleshooting on vending and breaktime equipment at customer locations. The role emphasizes a mechanical skillset, safety, and building strong customer relationships.

Required qualifications include a high school diploma or GED, a valid driver’s license with a clean driving record, and the ability to pass drug and background checks.

Qualifications

• Must be physically able to lift up to 100 pounds.
• Must be able to consent to a drug screen and pre-employment background check.
• Valid driver’s license with clean driving record; DOT requirements.
• High school diploma or GED required.

Responsibilities

• Perform routine and complex maintenance, repairs, and cleaning on vending and breaktime equipment at customer locations.
• Inspect equipment visually and audibly to diagnose malfunctions and determine root causes.
• Dismantle machines to access and repair problem areas.
• Maintain inventory of machine parts on the service vehicle and in the warehouse.
• Deliver exceptional customer service by communicating effectively with client-site employees.
• Ensure all work adheres to safety policies and company standards.

Skills

Mechanically inclined

Safety focused

Diagnosing issues

Customer service

Heavy lifting

Education

High school diploma or GED

Job description

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customerexperiences. We are seeking aService Technicianto perform preventative maintenance, repairs, and troubleshooting on vending and breaktimeequipment. Thisrole is ideal for a mechanically inclined, safety-focused technician who excels at diagnosing issues, repairing equipment, and building strong customer relationships.

What Five Star Has To Offer

401(k) retirement savings plan with company match.

Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

Voluntary FSA, life insurance, and short/long-term disability options.

Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Key Responsibilities

Perform routine and complex maintenance, repairs, and cleaning on vending and breaktime equipment at customer locations.

Inspect equipment visually and audibly to diagnose malfunctions anddetermineroot causes.

Dismantle machines and components to access and repair problem areas.

Maintainaccurateinventory of machine parts on the service vehicle and within the warehouse.

Complete service calls efficiently and perform additional duties as assigned when not on calls.

Maintain a clean, organized, and safe work environment, including proper care of company vehicles.

Deliver exceptional customer service by communicating effectively with client-site employees.

Ensure all work adheres to safety policies, DOT regulations, and company standards.

Required Qualifications

High school diploma or GED.

Valid driver’s license and clean driving record.

Must be able to consent to a drug screen and pre-employment background check.

Must be able to lift up to 100 pounds.

Ability to lift, bend,stoop, and reach throughout the route.

Must be at least 21 for DOT requirements.

Preferred Qualifications

Trade school or technical training.

Maintenance experience.

Experience with refrigeration systems, electrical systems.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Location - TN, Knoxville/Alcoa - TN - 3225 Regal Dr