Service Technician - Professional

Hussmann; Fort Smith (AR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Sign-on bonus

Paid training

Bonuses

Paid time off

Job summary

Hussmann is seeking motivated Technicians to maintain, diagnose, and repair HVAC/R systems in supermarkets, convenience stores, and cold storage facilities. You will operate independently, build customer relations, and identify sales opportunities while keeping equipment running efficiently.

The role requires extensive field experience with refrigeration systems; training is provided. Benefits include a company vehicle, bonuses, and paid time off.

Qualifications

• Minimum seven years in the field or five years with HVAC/tech school certification (external candidates).
• Internal candidates require three years as a certified technician with completed OJT & Skills Assessment.

Responsibilities

• Maintains, diagnoses, and repairs refrigeration, heating, and air-conditioning systems in retail environments.
• Operates independently with minimal supervision and develops first-line customer relations.
• Manages truck inventory and maintains parts with minimal waste; handles paperwork accurately.
• Performs routine maintenance on supermarket refrigeration systems and merchandisers.
• Mentors other technicians and leads HVAC/R PM programs.

Skills

HVAC/R Diagnostics

Preventive maintenance

Electrical troubleshooting

Customer service

Safety standards

Education

High School Diploma/GED

HVAC-R Technical School Certification

Tools

Manifold gauge set

Vacuum pump

Leak detector

Job description

Are you motivated and eager to grow your career in refrigeration?

Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities.

Why Hussmann?

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off – 10 days of vacation, 12 company holidays
• Company vehicle provided
• On-the-job, hands-on training opportunities for Technicians, electrical and mechanical theory, and model-based training
• Sign-on bonus available

Responsibilities

Performs maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. Operates independently with minimal direct supervision. Develops first line customer relations and identifies potential sales opportunities.

• Performs prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers.
• Enough system knowledge to match customer needs with potential sales opportunities and ability to complete rapid/accurate diagnosis.
• Manage truck inventory. Orders, receives, bills out and maintains parts responsibly with a minimum of waste. Manages assigned vehicle within all company guidelines. Maintains a clean vehicle, performs required maintenance on time.
• Complete necessary documents and electronic communication in a thorough, accurate, professional and timely manner. Demonstrate the ability to utilize hand-held device to complete necessary paperwork and invoicing requirements.
• Ability to systematically utilize mirror and flashlight to check all joints, install PVC drain pipe with minimal supervision, set and trim cases, install and adjust glass doors and frames, use temperature sensors, use brazing and soldering techniques, and determine proper coil layout in complex boxes.
• Accurately identify pipe size and fittings by sight, perform system refrigerant and oil conversions and test oil during conversion and electric weld a variety of metals and joint types.
• Identify, troubleshoot, and correctly size thermostatic expansion valves.
• Working knowledge of pressure regulators as they pertain to pressurized gases, refrigerant flow controls, TEV troubleshooting and replacement, and tracing complex schematic diagrams.
• Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD’s, all system defrost types, recovery setup, torch setup, compressor operating parameters, conventional refrigeration system layout, and parallel rack system layout, and advanced wiring diagrams.
• Demonstrate a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, three phase motors, compressor operating parameters, oil differential pressure valves and oil level controls.
• Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and replacements, troubleshoot and repair more complex service calls, check/adjust oil management system and compressor oil level control.
• Serve as a mentor to other technicians and lead HVAC/R PM programs.
• Additional responsibilities as assigned.

Qualifications

Formal Education Requirement:

Required Level: High School Diploma/GED

Preferred level: HVAC-R Technical School Degree

Minimum Years Of Experience Necessary

• External Candidates: 7 years in the field or 5 years with Certification from a Technical School
• Internal Candidates: 3 years as a Certified Technician w/ completion of OJT & Skills Assessment

Additional Information

• Must have a Valid Driver’s License and maintain a safe driving record accordance with the Fleet Policy.
• Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
• Must have excellent verbal and written communication skills, detail orientated and highly motivated.
• Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools.
• Must be able to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision-making ability and paperwork skills.

Benefits & Perks – What’s In It For You*

Benefits

Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.
• Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success.

For more information about Hussmann, please visit www.hussmann.com.

Hussmann is a subsidiary of Panasonic USA.

Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

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