Service Technician - Phoenix, AZ

Zedcor Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Zedcor Inc. is seeking a Service Technician based in Phoenix, AZ, with a field scope spanning across Texas.

The role focuses on servicing and supporting our MobileyeZ towers, requiring strong mechanical and diagnostic aptitude to help expand service for existing customers. The ideal candidate will be comfortable inspecting, maintaining, and repairing towers, while working with the team to meet growth objectives and ensure high customer satisfaction.

Qualifications

• Strong knowledge of diesel engines, generators, and electrical systems.
• Ability to operate a service truck for maintenance and service on surveillance light towers.
• 3-5 years’ experience in equipment maintenance and repairs equipment.
• Proven field service experience.
• Excellent verbal communication skills.
• Self-starter, driven, and motivated to work independently with little oversight.
• Willing to work in the shop when not on the road.
• Experience in fast-paced, results-driven environments.
• Valid Class A CDL Driver License.
• Positive attitude and team player.
• High sense of urgency and customer service driven.

Responsibilities

• Inspect and repair towers before departing to the site.
• Manage all on-site installations, repair, maintenance, and test tasks.
• Determine and perform preventative maintenance and repairs on site.
• Diagnose errors or technical problems and determine proper solutions.
• Deliver and pickup towers when needed.
• Produce timely and detailed service and equipment reports.
• Adhere to safety daily requirements from Zedcor and customer sites.
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build relationships with customers.
• Perform other duties as requested.

Skills

Diesel engines

Generators

Electrical systems

Service truck operation

Field service

Troubleshooting

Communication skills

Self-starter

CDL Class A

Team player

Customer service

Fast-paced

Job description

About Zedcor Inc.

Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas, Colorado, Arizona, Nevada and Florida.

For more information, check out www.zedcor.com.

Position Overview

Zedcor is seeking a Service Technician who will be responsible for helping expand service to existing customers. The field service technician will be a crucial team member as we continue to execute our growth strategy. This position will be perfect for you if you have a strong mechanical and diagnostic aptitude to provide support for our mobile security towers and to push the company forward. Zedcor has an office based out of Phoenix, AZ, however, this is a field position working on equipment throughout various parts of Texas.

Key Responsibilities

• Inspect and repair towers before departing to the site.
• Manage all on site installations, repair, maintenance, and test tasks.
• Determine and perform preventative maintenance and repairs on site.
• Diagnose errors or technical problems and determine proper solutions.
• Deliver and pickup towers when needed.
• Produce timely and detailed service and equipment reports.
• Adhere to safety daily requirements from Zedcor and customer sites.
• Follow all company’s filed procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build relationships with customers.
• Perform other duties as requested.

Qualifications

• Strong knowledge of diesel engines, generators, and electrical systems is a must.
• Must be able to operate a service truck for maintenance and service on surveillance light towers
• 3-5 years’ experience in equipment maintenance and repairs equipment.
• Proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Excellent verbal communication skills.
• Self-starter, driven, and motivated to work independently with little oversight.
• Must be willing to work in the shop when not on the road.
• Experience working in a fast-paced competitive environment that is results-driven.
• Valid Class A - CDL Driver License
• Positive attitude and team player.
• High sense of urgency and customer service driven.

Physical Demands

• Outdoor work - exposure to the elements (heat, cold, rain, snow, mud, etc.)
• Ability to regularly lift 50lbs
• Comfortable with climbing and working at heights from time to time
• Comfortable with driving long distances
• Comfortable with working on construction sites - exposure to noise, dust moving equipment, Etc.
• Comfortable with wearing various forms of PPE

Why Join Zedcor?

At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

EEO is the Law – Notice of Applicant Rights Under the Law.