Service Technician - Master

Panasonic Avionics Corporation; Salem (NH); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Bi-annual bonuses

Paid training and online training

Paid drive time (including overtime)

22 days paid time off

Company vehicle

Sign-on bonus

Job summary

Hussmann Corporation is seeking a skilled Service Technician to maintain, diagnose, and repair refrigeration, heating, and air-conditioning systems in supermarkets, convenience stores, and cold storage facilities. The role includes hands-on maintenance, starting up new equipment, and mentoring peers.

The ideal candidate has strong mechanical aptitude, EPA 608 certification, and a valid driver’s license. This position requires the ability to work nights or weekends and lift up to fifty pounds.

Qualifications

• Must have a High School Diploma or GED.
• HVAC-R technical schooling is preferred.
• EPA 608 Universal Certification is required or preferred depending on role.
• External candidates: 10 years in field or 7 years with technical school; internal: 7 years with OJT & Skills Assessment.
• Must have a Valid Driver’s License and safe driving record.
• Must be physically able to walk, bend, climb, lift up to 50 lb, and work nights/weekends.

Responsibilities

• Maintain, diagnose and repair refrigeration, heating and air-conditioning systems in supermarkets, convenience stores and cold storage facilities.
• Assist Service Technicians with routine maintenance on supermarket refrigeration systems and merchandisers.
• Partner with other technicians for start-up of new refrigeration equipment.
• Teach HVAC/R processes and diagnostics to others; mentor junior technicians.
• Prepare and submit work tickets, timesheets, and accurate documentation.
• Manage truck inventory and maintain vehicle in good condition.

Skills

Leadership

Communication

Mechanical aptitude

Willingness to work nights/weekends

Education

High School Diploma/GED

HVAC-R Technical School Degree

EPA 608 Certification

Job description

Overview

By clicking this link, you are being referred to an external site that is not part of Panasonic and Hussmann.

Are you motivated and eager to grow your career in refrigeration?

Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities.

Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.

Why Hussmann?

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off – 10 days of vacation, 12 company holidays
• Company vehicle provided
• On-the-job, hands-on training opportunities for Technicians, electrical and mechanical theory, and model-based training
• Sign-on bonus available

Responsibilities

This position responds to the customers’ needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. Assist Service Technicians perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.

• Responsible for performing prescribed, routing maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers.
• Responsible for partnering with other technicians for start-up of new refrigeration equipment.
• Understands how workplace efficiencies directly relate to company profitability and is knowledgeable and able to resolve customer warranty issues rapidly and accurately.
• Serve as a mentor to other technicians and able to teach classes on HVAC/R processes, diagnostics, parts, etc.
• Able to match customer needs with potential sales opportunities and assists service management team in providing material and labor estimates as necessary to bid service and repair jobs.
• Responsible for completing necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional and timely manner.
• Manage truck inventory. Order, receive, bill out and maintain parts responsibly with a minimum of waste. Manage assigned vehicle within all company guidelines. Maintain a clean vehicle and perform required maintenance on time.
• Demonstrates working knowledge of all advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams to meet the customer needs.
• Troubleshoot and repair equipment on more complex service calls.
• Demonstrate a working knowledge of compressor operating parameters, oil differential pressure valves and oil level controls.
• Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD’s, and advanced wiring diagrams.
• Perform system refrigerant and oil conversions.
• Additional duties as assigned

Qualifications

Formal Education Requirement:

Required Level:High School Diploma/GED

Preferred level:HVAC-R Technical School Degree

Minimum Years of Experience Necessary:

• External Candidates: 10 years in the field or 7 years with Certification from a Technical School
• Internal Candidates: 7 years of experience w/ completion of OJT & Skills Assessment

ADDITIONAL INFORMATION:

• Must have a Valid Driver’s License and maintain a safe driving record accordance with the Fleet Policy.
• Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
• Must have excellent verbal and written communication skills, detail orientated and highly motivated.
• Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools..
• Must be able to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision-making ability and paperwork skills.
• Able to correctly teach all the previously listed items.

The salary range of $37.76 - $56.64 per hour is just one component of Hussmann’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

Benefits & Perks – What’s In It For You*

Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.

*Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success.

For more information about Hussmann, please visit www.hussmann.com.

Hussmann is a subsidiary of Panasonic USA.

Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

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