Service Technician - Industrial Refrigeration

Preston Refrigeration; Little Rock (AR); Hybrid; USD 40,000 - 60,000; Full time

Job summary

A commercial refrigeration service company seeks a dedicated Service Technician to travel nationwide for installation, repair, and maintenance of facility equipment. Key responsibilities include diagnosing issues, implementing solutions, and building customer relationships. Ideal candidates have a high school diploma or relevant experience, along with strong problem-solving and communication skills. Join a team that values growth and teamwork in a dynamic working environment.

Qualifications

• Experience with equipment installation, repair, and maintenance.
• Strong problem-solving skills and solution implementation.
• Ability to communicate effectively with customers.

Responsibilities

• Travel to customer facilities across the U.S. for maintenance work.
• Diagnose and solve equipment issues on-site.
• Build relationships with customers throughout service.

Skills

Equipment installation

Repair and maintenance

Customer communication

Problem diagnosis

Safety compliance

Education

High school diploma or associate degree

Tools

CIRO/CARO certifications

Knowledge of electrical components

Job description

Travel Required: Nationwide

Are you someone who loves the satisfaction of solving problems on-site, keeping systems running smoothly, and building lasting relationships with customers? Preston Refrigeration is looking for a dedicated Service Technician to join our team!

About Preston Refrigeration

For over 75 years, Preston Refrigeration has been at the forefront of commercial refrigeration. We pride ourselves on delivering top-tier service and innovative solutions. Our technicians play a key role in ensuring that we continue providing exceptional customer support nationwide.

What You’ll Do

• Travel to customer facilities across the U.S. to install, repair, maintain, and test facility equipment.
• Diagnose issues, determine the right solutions, and communicate resolutions to the customer or Service Manager.
• Complete pump‑outs and start up equipment after construction projects, ensuring everything runs seamlessly.
• Build strong relationships with customers while keeping them informed about service progress and solutions.
• Follow all safety procedures and ensure incident reporting is timely and accurate.
• Submit accurate and timely expense reports in line with Preston Refrigeration’s guidelines.
• Maintain a clean driving record and be prepared to travel extensively across the continental U.S.
• Take on additional responsibilities as needed to keep projects moving forward and customers happy.

What Describes You

• You have experience with equipment installation, repair, and maintenance, and you understand how critical these services are to keeping facilities operational.
• You excel at diagnosing issues and implementing practical solutions that get the job done.
• You love working directly with customers, ensuring their equipment operates smoothly, and building positive relationships.
• Although our goal is to keep you as local as possible, you would be required to travel as required, with overnight stays as needed.
• You never compromise on safety and follow all reporting procedures to the letter.

Qualifications

• High school diploma or associate degree, or a combination of relevant experience and education.
• Preferred: CIRO/CARO certifications, experience with industrial refrigeration systems, and knowledge of electrical components.
• Ability to work well independently with limited supervision.
• Effective communication skills.

Why You Should Apply

If you’re looking for a role that allows you to travel, troubleshoot equipment, and make a tangible impact at each job site, this is the perfect opportunity for you! Preston Refrigeration is committed to offering growth and advancement for passionate and driven team members.