Service Technician (Industrial Air Compressor)

Curtis-Toledo, Inc.; San Diego (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Curtis-Toledo, Inc. is seeking a Service Technician to perform preventative maintenance and on-site repairs for compressor customers primarily in San Diego.

You will install, overhaul, test, and troubleshoot compressors, blowers and related equipment, while providing excellent customer service and ensuring safety protocols. The role requires an AA degree or equivalent, strong problem-solving skills, and the ability to travel to customer sites.

Qualifications

• AA degree or equivalent; 6 months to 1 year related experience or training.
• Experience with industrial compressors or pneumatic equipment preferred.
• Knowledge of safety procedures and PPE usage required.

Responsibilities

• Provide preventative maintenance and repair on compressor customers on-site or in-house.
• Install new equipment and perform electrical/piping work.
• Overhaul, repair and test compressors, blowers, and related equipment.
• Troubleshoot and provide technical services in person or by phone.
• Deliver excellent customer service and meet customer expectations.
• Complete service forms and paperwork daily.
• Train and assist fellow Service Technicians.
• Promote sales opportunities with customers.

Skills

Customer service

Troubleshooting

On-site maintenance

Safety procedures

Communication skills

Time management

Manual dexterity

Education

Associate's Degree (AA) or equivalent

Tools

Microsoft Office 365

Job description

Responsible for providing preventative maintenance and repair to compressor customers on-site or in house.

Territory for this position primarily includes all of San Diego.

• Installs new equipment and electrical/piping work
• Overhauls, repairs and tests compressors, blowers, vacuum pumps and other industrial products
• Provides professional troubleshooting and technical services in person or over the phone
• Provides a high level of customer service in response to customer needs and satisfies their expectations
• Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times
• Completes customer work order forms and other job-related paperwork on a daily basis
• Trains and assists other Service Technicians
• Optimizes sales potential with customers
• Performs other related duties as assigned by management

Supervisory Responsibilities: This position has no supervisory responsibility.

• Must be friendly, courteous, service-oriented, flexible and enjoy working with a variety of staff
• Strong time management skills, detail-oriented, organized and work effectively under pressure while meeting all applicable deadlines
• Must have firm commitment to excellence and high standards
• Strong communications skills including ability to listen attentively and to communicate information clearly and effectively
• Self-motivated, resourceful, and adaptable; able to work independently within team focused environment
• Strong understanding of how to create highly satisfied customer
• Ability to follow established policies and procedures with a safety-first attitude
• Good reading, comprehension, technical aptitude, analytical skills, and basic computer knowledge
• Demonstrated problem solving and process analysis skills
• Good judgement skills with the ability to make timely and sound decisions
• Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects
• Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance knowledge
• Knowledge of air compressor or other pneumatic mechanical equipment preferred
• Basic electrical knowledge preferred
• Professional appearance; a top performer who can instill pride of workmanship in themselves and in others
• Must maintain a valid driver's license and good Motor Vehicle Report
• Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible
• Willingness to travel to customer sites, off-site meetings, company related functions, and the like with short notice
• Working knowledge of Microsoft Office 365 software

Education: Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.

The FS-Curtis brand is a symbol of quality and excellence in design and manufacturing of air compressors. For more than 160 years FS-Curtis products have been passed down from generation to generation, proving recognized value to our loyal customers. Dedicated to customers and loyal distributors, our brand is synonymous with Legendary Reliability. CURTIS-TOLEDO® facilities include a 144,000 square foot facility in Saint Louis, Missouri, as well as facilities in Houston, Texas, Florida, Georgia, North Carolina, San Diego and Los Angeles, California.