Service Technician III - Knox

TRL Systems, Inc.; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive medical, dental, and vis

Employer-sponsored short- and long-•-s

401(k) with employer matching

Paid time off benefits: vacation, sick

Job summary

Mill Creek Residential is seeking a Service Technician Level III to maintain the physical condition of the community and respond to service requests with timely repairs. The role involves HVAC, electrical, plumbing, carpentry, and safety-focused tasks performed to high standards.

You will inspect apartments, assist with budgeting and inventories, and ensure compliance with Fair Housing regulations while delivering exceptional resident service.

Qualifications

• High school diploma or GED preferred.
• 3-5 years maintenance technician experience.
• Multi-family housing experience helpful.

Responsibilities

• Organize and perform general duties, preventive maintenance and repairs per standards.
• Respond to problems with repairs across HVAC, electrical, plumbing, carpentry and more.
• Respond to resident requests with timely, excellent customer service.
• Inspect vacated apartments, document renovations, and re-inspect units for quality.
• Routinely inspect grounds and buildings to ensure safety standards.
• Assist in maintenance budget prep and inventory management.
• Promote safe work practices among on-site team.
• Ensure compliance with laws, Fair Housing regulations.
• Address other duties as assigned.
• Align work with Mill Creek mission, values and brand.

Skills

English proficiency

General computer skills

Maintenance tools

Safety procedures

Vehicle operation

Math calculations

Education

High School diploma / GED

3-5 years maintenance experience

Multi-family housing experience helpful

Tools

Microsoft Office

Property management software

Job description

The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.
Reports to: Service/Sr. Service Manager has primary oversite of the Maintenance Technician Level III position. The Service/Sr. Service Manager has the responsibility to determine the exact "day-to-day" duties of the Service Technician. Decisions will take into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community. This position may oversee Maintenance Technicians I and II with responsibility for scheduling work assignments and training.

Essential Functions/Responsibilities

• Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards
• Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems
• Respond to resident requests in a timely manner, delivering excellent customer service
• Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation
• Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
• Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies
• Promote safe work practices among on-site team
• Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations
• Address and complete all other duties as assigned
• Embody the Mill Creek mission, values and brand promise in all that he or she does

Education/Experience

• High School diploma or equivalent (GED) preferred
• 3-5 years maintenance technician experience
• Multi-family housing experience helpful

Skills/Specialized Knowledge

• Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.
• Accurately take measurements and perform basic arithmetic
• General computer skills in Microsoft Office and property management based software
• Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices
• Safely use chemicals, paint, and general cleaning supplies
• Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart

About the Benefits of Joining the Mill Creek Team

• Competitive compensation
• Comprehensive medical, dental, and vision
• Employer-sponsored short- and long-term disability, life, and AD&D insurance
• 401(k) with employer matching
• Paid time off benefits: vacation, sick time, holidays