Service Technician III - HVAC (EPA)

Progress Residential, LLC; Sarasota (FL); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits package

PTO and holidays

Training opportunities

Team culture

Résumé du poste

Progress Residential, LLC is seeking a Service Technician III - HVAC to maintain and repair HVAC systems across our single-family rental homes. You will diagnose issues, perform preventive maintenance, and complete service requests with a strong focus on safety and resident satisfaction.

Ideal candidates bring EPA and HVAC certifications, 5+ years of maintenance experience, own essential tools, and are available for on-call work.

Qualifications

• High school diploma or equivalent required.
• Minimum 5 years’ experience in general service and maintenance (paint, plumbing, carpentry, electrical, drywall, etc.).
• Technical College or Trade Program with HVAC Certification is preferred.
• EPA Certification Required.
• Experience repairing residential appliances in customers’ homes preferred.
• Own basic tools needed to perform ongoing service in residential environments.

Responsabilités

• Inspect, troubleshoot and repair HVAC and related systems in Progress Residential single-family homes.
• Perform scheduled and unscheduled preventative maintenance and repairs.
• Diagnose advanced issues and repair or replace defective equipment.
• Maintain safety and compliance with state and federal regulations.
• Complete service requests professionally and on schedule.
• Ensure timely communication of major repairs or replacements and safe property conditions.
• Carry out other duties as assigned.

Connaissances

HVAC certification

EPA certification

5+ years maintenance

Residential appliance repair

Own tools

Valid driver’s license

On-call readiness

Rental property experience

Customer service

Time management

Formation

High school diploma

HVAC certification (preferred)

Outils

Basic tools

Description du poste

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. Why join Progress? As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

Position Summary

The Service Technician III - HVAC is a key associate in providing an outstanding customer experience while providing cost and expense controls. The Service Technician III - HVAC works on the Property Management team to inspect, troubleshoot and repair HVAC systems in our Progress Residential single family homes. Additional residential maintenance and repairs are required as needed.

Essential Functions

• Ability to quickly assess the situation and determine the appropriate steps necessary to resolving the service requests while providing outstanding customer service and being an ideal representative of Progress Residential.
• Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers, involving the following daily:
  • Electrical, plumbing and HVAC systems
  • Electrical, plumbing and HVAC systems
  • Appliances
  • Water irrigation systems
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, and flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights and ceiling fans
  • Fireplaces and Gas fixtures
  • Shutters, doors, cabinets, windows, sliding glass doors and locks
  • Leaks
  • Drywall and Painting
  • Pool areas, tile, hot tub/spa, pool furniture
  • Other Service areas as required.
• Diagnose and troubleshoot advanced issues and then repair or replace defective equipment, components, or wiring on HVAC equipment.
• Report all major repairs or replacements prior to any expenditure of funds.
• Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition.
• Service Technicians will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)
• Ensures all workplace safety standards and practices are upheld.
• Completes service requests in a professional timely manner.
• Maintains regular attendance and excellent punctuality.
• All other duties assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 5 years’ experience in general service and maintenance experience (painting, plumbing, carpentry, electrical, drywall repair, etc.).
• Technical College or Trade Program with HVAC Certification is preferred.
• EPA Certification Required.
• Minimum 5 years’ experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical.
• Experience repairing all makes & models of residential appliances in customers’ homes preferred.
• Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances preferred.
• Ability to install all makes & models of residential appliances preferred.
• Required equipment - Employee must have their own basic tools required to perform ongoing service in residential environment.
• Maintain reliable transportation daily that can professionally and safely transport required materials necessary to perform job functions (i.e., ladders, hot water heaters, appliances, etc.)
• Must possess valid driver’s license in the working state.
• Available for on-call Service, weekends and evenings as needed.
• Previous experience in either the single-family or multi-family rental industry preferred.
• Must possess ability to work and cope well under pressure, meet multiple and sometimes competing and tight deadlines.
• Ability to interact with residents, and vendors/contractors tactfully and professionally.
• Strong organizational skills, communication and “people skills”.

What you can expect from us

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

Privacy Policy Progress Residential is one of the nation’s largest providers of single‑family rental homes in the country, with more than 90,000 homes across the US. Together, we are building a new way of renting homes, one person, one innovation at a time. Come build the future with us.