Service Technician III

LiveBH; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

BH Management, LLC is a people-first multifamily owner and operator that grew into one of the nation's largest real estate companies. The Service Technician III supports the physical assets, performs maintenance and make-readies, and helps with preventive maintenance and project work.

You will respond to service requests, conduct HVAC and appliance repairs, monitor inventory, and maintain safety compliance while collaborating with the Service Manager and team to keep properties in top condition.

Qualifications

• Minimum of three years of progressive maintenance and safety experience.
• Intermediate computer skills and ability to use industry-specific technology.
• Regularly performs manual, task-oriented work under minimal supervision.

Responsibilities

• Respond to service requests and prioritize repairs within company standards.
• Perform maintenance, HVAC and appliance repairs, and make-readies for units.
• Identify hazards and report to management; ensure safety compliance; maintain tools and equipment.

Skills

Maintenance experience

HVAC repairs

Appliance repairs

Industry-specific technology

Education

EPA 608 Type I/II or Universal

Job description

Who We Are

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in‑house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can‑do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go‑getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!

Position Summary

The Service Technician III is responsible for assisting and oversight of the physical assets, general maintenance repairs, apartment make‑readies, and preventive maintenance and construction or rehabilitation projects for the property. Responsible for assisting in maintaining adequate inventory of supplies for repairs. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Essential Job Functions

• Uses industry-specific technology to establish priorities and responds to service requests and assists in monitoring the completion of service requests within company standards.
• Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, performing HVAC repair, appliance repair, and assisting with make readies as needed.
• Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to the Community Manager and Service Manager.
• Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.
• Responsible for the maintenance and security of all property‑issued tools.
• Post notices and other community communication, if applicable.
• Works with the office team and/or Service Manager to assist with determining weekly apartment make‑ready schedules. Ensures all repairs/replacements/cleaning is completed as necessary for apartments to be move‑in ready.
• Assists with determining supply and equipment needs.
• Oversees maintenance operations and staff in the absence of the Service Manager.
• Shares on‑call responsibilities, including inclement weather conditions, with the maintenance team.
• Responds to resident requests per company standards.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements.
• Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
• Other duties as assigned.

Minimum Qualifications/Skills

• Minimum of three years of progressive maintenance and safety experience.
• Intermediate computer skills, including industry‑specific technology required to perform job functions.
• Regularly performs manual, task‑oriented work under minimal supervision and prioritizes tasks.
• High School diploma – preferred.

Required Certifications

• EPA section 608 Type I – Appliance, Type II – HVAC or Universal.
• Working knowledge of basic appliance repairs.
• Basic knowledge of HVAC repairs.
• Required to provide own (industry‑specific) hand tools.

Work Schedule

Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on‑call” and/or participate in a rotating “on‑call” schedule as needed to meet business needs.

Physical Requirements/Environment

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body.
• Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reaching overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

Equal Employment Opportunity

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.

Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job‑related knowledge, skills, and experience.

Thanks for considering BH as the next step in your career journey! BH Career Search Find a career that creates a lifestyle. A career at BH means your work will have a real impact on people’s lives. So if you’re seeking a meaningful career in the exciting realm of real estate, we’re excited to hear from you. Search by job below to get started.