Service Technician III

Birge & Held

Centerville (OH)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

PTO 18 days/year

Volunteer PTO 8 hours/year

Parental leave 3 weeks

Job summary

Birge & Held is seeking a Service Technician III to maintain and repair our 256-unit Chesapeake Landing community in Dayton, OH. The role requires strong technical skills, timely completion of service requests, and teamwork under the Operations Manager.

Ideal candidates have HVAC and EPA refrigerant handling certifications, plus at least two years in apartment maintenance. Travel between properties may be required with a valid driver’s license and reliable transportation.

Qualifications

Minimum of two (2) years of demonstrated success in apartment maintenance, construction, or a related field.
EPA and HVAC certifications are required for the role.
Willingness to obtain certification upon hire if not already certified.
Must have a valid driver's license and reliable transportation for property travel.
Strong communication and multitasking abilities are essential.
Knowledge of OSHA standards and safety practices is required.

Responsibilities

Inspect buildings and common areas for cleanliness, safety, and visual appeal.
Perform repairs and maintenance on HVAC units, plumbing, electrical systems, and grounds.
Complete unit turnovers within five working days when directed.
Execute work orders promptly and coordinate with operations staff.
Maintain grounds and assist other assets as needed.
Provide timely reports and be available for on-call emergencies.

Skills

Two years maintenance experience

Strong communication

Multitasking

Attention to detail

Problem solving

Lift up to 75 lbs

Smartphone for work

Driver's license

OSHA knowledge

Self-motivated

Education

EPA certification for refrigerant handling

HVAC certification

Job description

B I R G E & H E L D

Investing in Communities to Transform Lives.

256 Unit Multifamily Community Chesapeake Landing (Dayton, OH)

Who We Are

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

Brief Description

B I R G E & H E L D

Investing in Communities to Transform Lives.

256 Unit Multifamily Community Chesapeake Landing (Dayton, OH)

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

Position Overview

The Service Technician III is responsible for ensuring the overall maintenance, functionality, and appearance of the community’s physical assets. This role requires a strong technical skillset, timely completion of service requests, and collaboration with team members to deliver a high-quality resident experience. This person will report directly to the Operations Manager.

Compliance and Professional Standards

Conduct all work in alignment with company policies, procedures, and applicable laws, including Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws.
Maintain a professional, courteous, and helpful demeanor with residents, team members, and vendors.

Property Maintenance and Repairs

Inspect buildings and common areas to ensure cleanliness, safety, and visual appeal.
Perform repairs and maintenance on HVAC units, mechanical and electrical equipment, plumbing fixtures, structural elements, and community grounds.
Repair serviceable items such as appliances, plumbing, and electrical systems across B&H communities.
Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager.

Work Order Execution and Task Coordination

Complete assigned work orders promptly, requesting support and reporting any delays or issues.
Provide daily updates on progress and coordinate tasks with operations staff and maintenance teams.
Standard expectations include completion of work orders within 48 hours (excluding emergencies) and unit turns within seven working days, unless directed otherwise by the Operations Manager.

Grounds and Site Management

Maintain community grounds to ensure a clean, safe, and welcoming environment.
Oversee the day-to-day maintenance of the assigned B&H portfolio.
Provide assistance to other B&H assets as needed to drive broader company goals and operational success.

Administrative and Reporting Duties

Complete and submit required forms, reports, and documentation in an accurate and timely manner.
Participate in other related responsibilities as assigned by the Service Manager.

On-Call and Emergency Response

Participate in the on-call rotation to respond to after-hours maintenance emergencies as needed.

Education, Experience, And Skills

Minimum of two (2) years of demonstrated success in apartment maintenance, construction, or a related field.
EPA certification required for refrigerant handling, or willingness to obtain certification upon hire.
HVAC certification is required.
For positions that require travel between properties, a valid driver’s license and reliable transportation are required.
Above average oral communication skills.
Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools.
Able to operate all necessary tools to perform the essential functions of the position.
Experience in residential property maintenance is beneficial.
Working knowledge of OSHA standards and other environmental safety standards.
Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
Able to multi-task and prioritize work orders.
Exhibit strong attention to detail.
Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
Able to perform a variety of duties in all types of weather.
Able to lift, push, and pull up to 75 pounds.
Smartphone preferred for work purposes.

What We Offer

Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
Save on living expenses with exclusive employee discounts at Birge & Held properties.
Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.