Service Technician II - Modera Pomona

TRL Systems, Inc.; Pomona (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision

Disability, Life and ADD insurance

401k with employer matching

Paid time off: Vacation, Sick, Holid a

Job summary

Mill Creek Residential is seeking a Service Technician Level II to maintain the condition and appearance of the community. You will perform repairs across HVAC, electrical, plumbing, carpentry, and other trades, inspect vacated units, and ensure make-ready readiness with superior workmanship.

You will address resident requests, promote safe practices, and uphold safety and housing regulations. The role emphasizes reliability, timely service, and alignment with the company’s mission and standards.

Qualifications

• High School diploma or GED preferred.
• 1-3 years of maintenance experience.
• Multifamily maintenance experience helpful.
• HVAC and CPO certification preferred.

Responsibilities

• Assist in organizing and performing general duties, preventative maintenance, and repairs per operating and safety standards.
• Thoroughly inspect vacated apartments, document renovations, and re-inspect units for quality and presentation.
• Restore apartments to make ready status and respond to problems with successful repairs (HVAC, electrical, plumbing, appliances, carpentry, etc.).
• Inspect community grounds and buildings to ensure safety and identify maintenance projects.
• Respond to resident requests promptly and provide excellent customer service.
• Promote safe work practices and ensure compliance with laws and housing regulations.
• Embodies Mill Creek mission, values, and brand promise in all actions.

Skills

Read/write English

Basic arithmetic

Microsoft Office

Property management software

Operate maintenance tools

Safe chemical handling

Vehicle operation

Education

High School diploma or GED

1-3 years maintenance experience

HVAC certification preferred

CPO certification preferred

Tools

HVAC tools

Plumbing tools

Carpentry tools

Job description

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.

Essential Functions/Responsibilities

• Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards
• Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation
• Routinely perform duties to restore apartments to “make ready” status\
• Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems
• Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
• Respond to resident requests in a timely manner, delivering excellent customer service
• Promote safe work practices among on-site team
• Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations
• Address and complete all other duties as assigned
• Embody the Mill Creek mission, values and brand promise in all that he or she does

Education and/or Experience

• High School diploma or equivalent (GED) preferred
• 1-3 years’ experience performing maintenance duties
• Multi-Family maintenance experience helpful
• HVAC and CPO certification preferred

Skills/Specialized Knowledge

• Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.
• Accurately take measurements and perform basic arithmetic
• General computer skills in Microsoft Office and property management based software
• Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices
• Safely use chemicals, paint, and general cleaning supplies\
• Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart

About the Benefits of joining the Mill Creek Team

• Competitive compensation
• Comprehensive medical, dental and vision
• Employer sponsored short and long term disability, Life and ADD insurance
• 401k with employer matching
• Paid time off benefits: Vacation, Sick, Holidays