Service Technician II

VPM Management, Inc; San Jose (CA); On-site; USD 39,000 - 52,000; Full time

Job summary

VPM Management, Inc is seeking a Service Technician II to maintain and repair residential properties. You will perform a variety of tasks, collaborate with the Property Administrator, and ensure residents receive timely and professional service to support safety and satisfaction.

Responsibilities include completing work orders within 24 hours, inspecting vacant units, preparing apartments for new residents, installing fixtures, and assisting with property upkeep.

Qualifications

• Hands-on experience in residential property maintenance, including plumbing, electrical, HVAC, and appliance repair.
• Knowledge of heating, cooling, and refrigeration systems with basic preventative maintenance skills.
• Ability to use hand and power tools safely, following safety standards and company guidelines.
• Strong written and verbal communication skills to interact with residents, co-workers, and vendors.
• Ability to read and follow written instructions, safety labels, and installation guides.
• Effective organizational and time management skills to meet deadlines and handle multiple tasks.
• Ability to detect and respond to safety hazards such as gas leaks, electrical issues, or water overflows.
• Problem-solving skills and the ability to manage difficult situations with professionalism.
• Flexibility to work in a fast-paced environment with changing priorities and emergency demands.

Responsibilities

• Complete resident work orders within a 24-hour timeframe and provide clear documentation of completed services.
• Walk and inspect vacant apartments to assess repairs needed and report findings to the Property Administrator.
• Prepare vacant apartments for new residents by ensuring plumbing, electrical systems, doors, windows, flooring, and appliances are fully operational.
• Install fixtures such as window blinds, ceiling fans, locks, and light switches while maintaining safety and quality standards.
• Perform general maintenance including caulking, re-keying locks, and repairing or replacing plumbing and electrical components.
• Maintain accurate inventory of parts and tools, order supplies as needed, and keep workshops organized and safe.
• Demonstrates the ability to quickly learn, navigate, and adapt to various property management software systems to efficiently maintenance requests, and operational tasks.
• Ensure common areas, laundry rooms, pools, and parking areas remain clean, well-lit, and safe.
• Participate in the emergency on-call rotation, including evenings and weekends.
• Promote strong resident relations by responding to requests with professionalism and respect.
• Support property safety by reporting suspicious activity and ensuring safety devices function properly.
• Collaborate with the Leasing Office, Groundskeeper and assist with property upkeep when needed.

Skills

Residential maintenance

Plumbing

Electrical

HVAC

Safety awareness

Communication

Diagnostics

Problem solving

Time management

Tools

Hand tools

Power tools

Property management software

Job description

Job Details

Job Location: VILLAGGIO - SAN JOSE, CA 95135

Position Type: Full Time

Salary Range: $28.00 - $38.00 Hourly

As a Service Technician II, you will perform a variety of maintenance and repair duties that keep our communities in top condition. You will collaborate closely with the Property Administrator and ensure residents receive timely and professional service. Your daily work will directly impact the satisfaction and safety of our residents.

ESSENTIAL JOB FUNCTIONS

• Complete resident work orders within a 24-hour timeframe and provide clear documentation of completed services.
• Walk and inspect vacant apartments to assess repairs needed and report findings to the Property Administrator.
• Prepare vacant apartments for new residents by ensuring plumbing, electrical systems, doors, windows, flooring, and appliances are fully operational.
• Install fixtures such as window blinds, ceiling fans, locks, and light switches while maintaining safety and quality standards.
• Perform general maintenance including caulking, re-keying locks, and repairing or replacing plumbing and electrical components.
• Maintain accurate inventory of parts and tools, order supplies as needed, and keep workshops organized and safe.
• Demonstrates the ability to quickly learn, navigate, and adapt to various property management software systems to efficiently maintenance requests, and operational tasks.
• Ensure common areas, laundry rooms, pools, and parking areas remain clean, well-lit, and safe.
• Participate in the emergency on-call rotation, including evenings and weekends.
• Promote strong resident relations by responding to requests with professionalism and respect.
• Support property safety by reporting suspicious activity and ensuring safety devices function properly.
• Collaborate with the Leasing Office, Groundskeeper and assist with property upkeep when needed.

Qualifications COMPENTENCIES

• Hands-on experience in residential property maintenance, including plumbing, electrical, HVAC, and appliance repair.
• Knowledge of heating, cooling, and refrigeration systems with basic preventative maintenance skills.
• Ability to use hand and power tools safely, following safety standards and company guidelines.
• Strong written and verbal communication skills to interact with residents, co-workers, and vendors.
• Ability to read and follow written instructions, safety labels, and installation guides.
• Effective organizational and time management skills to meet deadlines and handle multiple tasks.
• Ability to detect and respond to safety hazards such as gas leaks, electrical issues, or water overflows.
• Problem-solving skills and the ability to manage difficult situations with professionalism.
• Flexibility to work in a fast-paced environment with changing priorities and emergency demands.

OTHER JOB REQUIREMENTS

• Ability to complete tasks requiring overhead work.
• Ability to lift, push, pull up to 50 lbs.
• Ability to lift and carry materials weighing up to 50 lbs.
• Ability to push, pull, bend and reach constantly.
• Ability to walk, stand constantly.
• Ability to walk up and down stairs safely frequently.
• Ability to communicate in English clearly in order to be understood by co-workers, residents, vendors and other local agencies.
• May perform other duties as directed.
• Must possess reliable transportation, a valid driver's license, and state-required automobile insurance coverage.