Service Technician II

Westminster; Norfolk (VA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Employee housing discount

401k match

Health insurance

Tuition reimbursement

Relocation bonus

Job summary

Westminster is seeking a hands-on Property Maintenance Technician to keep our Norfolk properties safe, functional, and welcoming for residents. You’ll handle repairs across plumbing, electrical, HVAC and carpentry, perform make-readies, and respond to maintenance requests with professionalism.

You’ll work with the property management team on priority repairs, keep systems maintained, and provide excellent customer service while on a rotating on-call schedule.

Qualifications

• 1–3 years in property maintenance or related field.
• Knowledge of electrical, plumbing, HVAC, carpentry and appliance repairs.
• Valid Driver’s License.

Responsibilities

• Perform a wide range of repairs including plumbing, electrical work, HVAC, and appliance maintenance.
• Complete make-readies for incoming residents and ensure property is presentable.
• Respond to maintenance requests and emergencies; rotate on-call.
• Perform preventative maintenance on building systems.
• Collaborate with property management to plan repairs and larger projects.
• Deliver strong customer service to residents and team members.

Skills

Electrical

Plumbing

HVAC

Carpentry

Appliance repair

Customer service

Tools

Work order systems

Job description

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.

Join Our Team as an Energetic Property Maintenance Technician!

Do you love solving problems and keeping things running smoothly? Are you hands-on, detail-oriented, and passionate about making properties shine? If so, we want YOU to be part of our dedicated team as a Property Maintenance Technician!

Why This Role is Exciting:

As a Property Maintenance Technician, you’ll be the hero behind the scenes, ensuring our properties remain safe, functional, and beautiful for our residents. Every day brings new challenges, opportunities to learn, and the chance to make a lasting impact.

What You'll Do:

• Be the Fix-It Pro! Handle a wide range of repairs, from plumbing and electrical work to HVAC and appliance maintenance. Complete make-readies for incoming residents.
• Keep it Pretty! Ensure the property looks its best by completing painting, carpentry, and general upkeep tasks.
• Tackle Emergencies! Respond promptly to maintenance requests and emergencies with confidence and efficiency. Be able to work a rotating on-call schedule for emergencies.
• Stay Ahead! Perform preventative maintenance to keep equipment and systems in top shape.
• Collaborate! Work with the property management team to prioritize repairs and plan for larger projects.
• Wow Residents! Deliver exceptional customer service by addressing maintenance concerns quickly and professionally.

What You’ll Bring to the Team:

• Experience: 1-3 years of property maintenance, handyman work, or a related field.
• Skills: Knowledge of electrical, plumbing, HVAC, carpentry and appliance repairs. Certifications are a plus!
• License: A valid Driver’s License!
• Tech Savvy: Comfortable using work order systems or mobile apps to track tasks.
• Physical: Able to lift up to 50 lbs, climb ladders, and work in various conditions.
• Attitude: Problem-solving mindset, great attention to detail, and a strong sense of responsibility.
• Customer Focus: A friendly and professional approach to working with residents and team members.

Why You’ll Love This Role:

• Competitive Pay & Perks! Your hard work and success are rewarded with great wages, and bonuses!
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
• Growth Opportunities! We’re invested in your career and offer training and advancement paths.
• Team Spirit! Work with a supportive and fun group of people who value your contributions.
• Variety! Every day is different, keeping your work fresh and engaging.
• Make a Difference! Play a key role in creating a safe and welcoming community for residents.

Join a team where your expertise will be valued, and your work will make a meaningful impact every single day. Let’s build something great together!

We're an equal opportunity at will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.