Service Technician II

Priority Dispatch Corp.; Hattiesburg (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling options

Comprehensive benefits package

Advanced tools and technologies

Mentorship from experienced technicians

Job summary

Priority Dispatch Corp. in Hattiesburg, MS is hiring a Service Technician II to work on Caterpillar heavy equipment. The role involves diagnostics, maintenance, and repairs while ensuring safety standards in a well-equipped shop environment.

Candidates should have a high school diploma, technical training in diesel engines, and at least 2 years of experience. We offer competitive pay, flexible scheduling, and opportunities for career growth.

Qualifications

• 2+ years of experience in heavy equipment, diesel, automotive, or truck engine repair.
• Experience in heavy equipment applications and familiar with safety procedures.

Responsibilities

• Tear down, reassemble, and install diesel-powered equipment.
• Conduct troubleshooting and perform efficient repairs.
• Complete detailed service reports and maintain workspace standards.

Skills

Diesel engines

Hydraulic systems

Electrical systems

Mechanical diagnostics

Problem-solving

Education

High school diploma or GED

Technical training in diesel engines or heavy equipment

Military mechanical experience

Tools

Diagnostic equipment

Complete set of mechanical tools (SAE and metric)

Job description

Service Technician II# Service Technician IIPMC Hattiesburg - Hattiesburg, MS 39401## OverviewPosition TypeFull TimeEducation LevelHigh SchoolCategoryInstallation - Maint - Repair## Description**Be the Power Behind Heavy Equipment.**Are you hands-on, mechanically skilled, and ready to take the next step in your career? Join our team as a **Service Technician II** and work on powerful Caterpillar heavy equipment, ensuring it performs at its best when it matters most.This role is ideal for experienced technicians who are ready to build on their foundation in a skilled trade. You’ll work both independently and alongside seasoned professionals in a professional service shop environment. From advanced diagnostics and preventive maintenance to complex repairs, you’ll play a key role in keeping construction, agriculture, and industry moving.---**What You’ll Do:**• Tear down, reassemble and install diesel-powered equipment—engines, hydraulic systems, electrical systems, and powertrain components—with precision and pride. • Troubleshoot like a detective: Identify issues, determine root causes, and perform efficient repairs. • Maintain and repair equipment and components, following safety protocols and quality standards. • Test and adjust machine systems using cutting-edge diagnostic tools. • Evaluate parts for reusability based on OEM guidelines, and coordinate replacement parts orders with your supervisor. • Complete clear, detailed service reports and keep your supervisor in the loop throughout your repairs. • Ensure every machine is tested, inspected, and ready to perform before delivery. • Keep your workspace clean, tools maintained, and yourself looking sharp - professionalism matters here. • Stay current with new tools, technologies, and industry innovations. • Be flexible: perform related duties as assigned to support our customers and team.## Qualifications**What You Bring to the Role:*** High school diploma or GED required. Technical training in diesel engines, heavy equipment, or military mechanical experience preferred.* **Minimum of 2+ years of experience in heavy equipment, diesel, automotive, or truck engine repair required.*** Solid understanding of diesel engines, hydraulic and electrical systems, and mechanical diagnostics, **with experience in heavy equipment applications.*** Proficient with mechanical tools and diagnostic equipment.* Strong problem-solving skills, attention to detail, and a drive for accuracy.* Comfortable reading schematics, manuals, and technical documents.* Physically capable of lifting, standing, and working in a demanding shop environment for 8–10 hour shifts.* Competent with computer systems – you will learn to use our systems like SIS and DBS.* Ability to work overtime and occasional weekends when needed.* Must possess and maintain a complete set of tools (both SAE and metric) required to perform repairs on heavy equipment.---**Safety & Work Environment*** Safety is a core part of everything we do. You are expected to follow all company safety policies, procedures, and regulatory requirements at all times.* Proper use of required Personal Protective Equipment (PPE) is mandatory, including but not limited to safety glasses, steel-toe boots, gloves, hearing protection, and any job-specific gear.* Work safely and remain aware of your surroundings in a high-energy shop environment with heavy equipment in motion.* Immediately report unsafe conditions, incidents, or injuries, and take an active role in maintaining a safe workplace for yourself and your team.* Participate in safety meetings, training, and continuous improvement efforts to strengthen our safety culture.* Failure to follow safety requirements may result in disciplinary action, up to and including termination.**Why This Role & Why Puckett Machinery Company?**As a Service Technician II, you’ll be hands-on with some of the most advanced equipment in the industry, diagnosing and repairing heavy machinery in a clean, well-equipped shop environment. This role is ideal for a skilled technician with prior experience looking to continue growing in the heavy equipment field. You’ll work alongside experienced team members, expand your knowledge across a wide range of systems, and take pride in delivering high-quality repairs that keep our customers running strong.**What We Offer:*** Competitive hourly pay with regular overtime opportunities* Flexible scheduling options, including a 4-day workweek* Comprehensive benefits package (health, dental, vision, 401(k), PTO, and more)* Steady, full-time schedule in a safe and professional shop environment* Mentorship and on-the-job training from experienced technicians* Advanced tools and diagnostic technologies* Caterpillar and in-house technical training programs* Career growth opportunities within a well-established company* A culture built on safety, respect, and customer service excellence---**Join a Team That Builds Mississippi—One Machine at a Time.**At Puckett Machinery, every wrench turn in the shop supports the people building our communities—from highways and farms to factories and job sites. As a Shop Service Technician, you’re not just fixing machines - you’re powering progress across Mississippi. If you're ready to grow your career, master new technologies, and be part of a team that takes pride in doing things right, **this is where you belong.**