Service Technician I

National-Carwash-Solutions,-Inc.; South Bend (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

National Carwash Solutions seeks a Service Technician I to perform preventive maintenance and minor repairs on car wash equipment on-site. You will learn core troubleshooting under supervision and document activities accurately.

This role emphasizes safety, accurate reporting, and customer communication; travel within the assigned geography is required. Comprehensive benefits and retirement plan are offered.

Qualifications

• High school diploma or equivalent required.
• Interest and aptitude in mechanical, plumbing, and electrical work.
• Ability to read and write clearly and perform basic math.
• Clean driving record and valid driver's license.
• Ability to travel daily within assigned geography.
• Must be able to work independently or on a team and follow safety rules.

Responsibilities

• Perform basic service work on vehicle wash equipment and accessories.
• Troubleshoot electrical, electronic, and mechanical problems to identify corrective actions.
• Assist in replacing, repairing, or adjusting parts and systems.
• Inspect, calibrate, and check chemicals under supervision.
• Complete work orders and time logs accurately.
• Maintain up-to-date knowledge of equipment changes through training materials.
• Provide basic information to customers on operation and maintenance.
• Adhere to OSHA, EPA, and company safety policies.

Skills

Mechanical aptitude

Electrical knowledge

Basic math & writing

Valid driver’s license

Ability to travel

Teamwork

Education

High school diploma

Tools

Meters

AC/DC power supply

Job description

Why Join Us?

We've built an authentic workplace where you can bring your whole self to work. We celebrate diversity and inclusion, support work-life balance and offer comprehensive benefits including competitive wages, health coverage, a matching retirement plan and paid time off. As North America's leading provider of carwash solutions, we're committed to our mission of making life better through car washing - here, your success is intricately linked with ours.

The Job:

The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.

Essential Functions:

• Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.

Assist in replacing, repairing, or adjusting parts and systems as necessary.

Inspect, calibrate, and check chemicals under supervision.

Run equipment through "cycles" to ensure basic system functioning.

Inspect equipment to ensure proper function.

Provide basic information to customers regarding proper operation and general maintenance of equipment.

Keep Direct Manager or Supervisor informed of all problems or difficulties.

Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.

Complete work orders, expense reports, and daily/weekly time logs accurately.

Comply with all service policies and procedures.

Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.

Deliver parts or supplies to customers when needed.

Assist in maintaining proper inventory of parts on service vehicles.

Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.

Qualified candidates may be considered for a Service Technician II or III position based on experience.

Qualifications:

• High school diploma
• Demonstrable interest and aptitude in mechanical, plumbing, and electrical work
  through school or hobby interests, including using meters and ACDC power supply.
• Ability to use basic math and writing skills.
• Clean driving record with no more than three (3) moving violations within the past 5
  years; no more than two (2) preventable, at-fault accidents within the past 5 years.
  • No impaired driving convictions within the past five (5) years and no charges currently
    pending.
  • Must maintain a valid driver's license in this role.
• Ability to travel assigned geography daily.
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
• Ability to successfully work independently or within a team.
• Committed to customer satisfaction and ability to adapt/respond to different personalities.
• Basic computer skills and email communication.

This role consists of field work. The following reflects the physical demands required to perform the essential functions safely and effectively. This list is not exhaustive and may not include all physical requirements or working conditions associated with this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 75 pounds
• Standing and sitting for more than 6 hours a day
• Climbing of ladders
• Reaching with hands and arms more than 6 hours a day
• Stooping, kneeling and crouching more than 6 hours a day
• Exposure to different environmental conditions

This job description outlines the general nature and level of work expected but is not an exhaustive list of all responsibilities, duties, and skills required. The employer reserves the right to modify job duties, responsibilities, and activities at any time with or without notice as business needs arise.

National Carwash Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We provide reasonable accommodation to qualified individuals with disabilities. If you require accommodation during the application or employment process, please contact HR to initiate the interactive process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.