Service Technician I

KFS Kenco Fleet Services, LLC; Old Well Crossing (TN); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance including HSA/HRA/FS

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

Kenco Logistics seeks a Service Technician I to perform maintenance on material handling equipment and automated systems at customer sites. The role involves preventive and corrective maintenance, record keeping, and coordination with parts and service teams.

Ideal candidates have 0–2 years of mechanic experience, the ability to read electrical/hydraulic schematics, and a self-driven, team-oriented mindset. Travel ~25% and a safety-focused work environment are emphasized.

Qualifications

• High school diploma, G.E.D. or tech school graduate required.
• 0–2 years of mechanic experience with material handling equipment, automated systems, or conveyors.
• Ability to troubleshoot mechanical and electrical problems and read schematics.

Responsibilities

• Performs corrective and preventive maintenance on MHE, batteries, automated systems and conveyors.
• Schedules planned maintenance and keeps PM records up to date.
• Creates and processes work orders in the maintenance system.
• Troubleshoots engines, fuel systems, transmissions and conveyors per OEM specs.
• Maintains safety, quality records and 5S workplace organization.

Skills

Electrical troubleshooting

Hydraulic systems

Preventive maintenance

Forklift operation

Team player

Education

High school diploma or equivalent

Tools

Repair manuals

Parts diagrams

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

Service Technician I is responsible for performing general maintenance, repairs and preventative maintenance with all Material Handling Equipment, automated systems, and conveyors involving all customers and vendors of Kenco Fleet Services.

Responsibilities

• Performs corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standards
• Responsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems and conveyors, and keeping updated records of PM's completed
• Execute preventive maintenance (PM) procedures in accordance with Original Equipment Manufacturer (OEM) specifications and guidelines and maintain accurate preventive maintenance records
• Create and process work orders accurately and efficiently in the maintenance management system
• Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions, automated systems, conveyors, or other components on material handling equipment
• Manage equipment condition and support repair readiness by reporting damage and maintaining accurate service and inventory records
• Communicate with Parts team on parts and supplies needed to maintain equipment
• Maintain parts inventory and repair records for all equipment by completing accurate paperwork
• Conducts tests of safety equipment to ensure OSHA and operational standards
• Comprehend and actively work toward achieving site-specific Key Performance Indicator (KPI) targets and metrics
• Must interact with customers and coworkers in a professional manner
• Adhere to 5S workplace organization principles (Sort, Set in Order, Shine, Standardize, Sustain) to maintain general cleanliness and ensure an organized, efficient and safe service area at all times
• Support the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better

Qualifications

• High school diploma, G.E.D. or tech school graduate required.
• 0 – 2 years of mechanic experience; preferably prior experience with repair and maintenance of material handling, automated systems, and conveyors, or similar equipment.
• Ability to troubleshoot mechanical and electrical problems on multiple types of equipment and systems.
• Able to read and understand electrical and hydraulic system schematics.
• Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.
• Must be able to frequently lift/carry/push/pull up to 50 lbs.
• Supply own mechanic technician hand tools.
• Must be able to safely operate lift trucks.

Competencies

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

This position is expected to travel approximately 25% or less. A passport is not required, but recommended.

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Equal Opportunity Employer

Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability, or any other characteristic protected by law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

Benefits Offered

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

About Kenco

Kenco is a Great Place to Work® certified company, a recognition driven by the feedback and experiences of our associates and one that reflects our people-first culture. Every day, our people push our business forward. Our dedicated workforce has been a cornerstone of our culture and an essential part of what makes Kenco so special. From the distribution floor to the boardroom, we are committed to inclusivity in our workforce, ensuring every one of our associates is empowered to have their voices heard. Through our diverse backgrounds, we’re able to leverage the strengths of every team member to devise creative solutions to any on‑and‑off‑site challenge—making Kenco a unified community where our people can grow together and make us stronger every day.

Per company policy, all internal job postings expire 14 days from the date they are posted.