Service Technician I

National Carwash Solutions; Appleton, Green Bay (WI, WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive wages

Matching retirement plan

Paid time off

Job summary

A leading car wash technology provider in Appleton, Wisconsin is seeking a Service Technician I to perform preventive maintenance and minor repairs on car wash equipment. This entry-level role focuses on developing troubleshooting skills under supervision. Candidates will assist in service tasks, ensuring equipment functionality and delivering positive customer interactions. The company offers a supportive work environment with comprehensive benefits and opportunities for career advancement.

Qualifications

• No prior experience required; focus on fundamental maintenance skills.
• Willingness to learn and work under direct supervision.
• Ability to follow safety policies and protocols.

Responsibilities

• Perform basic service work on vehicle wash equipment.
• Troubleshoot electrical and mechanical issues.
• Maintain up-to-date knowledge of equipment.
• Run equipment cycles to ensure basic system functioning.
• Maintain accurate work orders and time logs.
• Comply with service policies and procedures.
• Deliver parts or supplies to customers when needed.

Skills

Basic troubleshooting

Customer service

Safe work practices

Documentation

Job description

At National Carwash Solutions (NCS), we're building the future of car wash technology with a team that's passionate about innovation and committed to excellence. Whether you're designing cutting-edge products and systems, or delivering exceptional service, your hard work helps us leave the world cleaner than we found it. Your ideas matter here. Our core values of hard work, quality, and innovation have remained constant since our founding over 50 years ago.

Why Join Us?

We've built an authentic workplace where you can bring your whole self to work. We celebrate diversity and inclusion, support work-life balance and offer comprehensive benefits including competitive wages, health coverage, a matching retirement plan and paid time off. As North America's leading provider of carwash solutions, we're committed to our mission of making life better through car washing - here, your success is intricately linked with ours.
The Job:

The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.

Essential Functions:

• Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.

Assist in replacing, repairing, or adjusting parts and systems as necessary.

Inspect, calibrate, and check chemicals under supervision.

Run equipment through "cycles" to ensure basic system functioning.

Inspect equipment to ensure proper function.

Provide basic information to customers regarding proper operation and general maintenance of equipment.

Keep Direct Manager or Supervisor informed of all problems or difficulties.

Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.

Complete work orders, expense reports, and daily/weekly time logs accurately.

Comply with all service policies and procedures.

Qualified candidates may be considered for a Service Technician II or III position based on experience.

Additional Job Duties and Responsibilities:

• Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.

Develop and maintain good rapport with customers, striving to provide positive service.

Deliver parts or supplies to customers when needed.

Assist in maintaining proper inventory of parts on service vehicles.

Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.

Other job-related duties as assigned.

This job description outlines the general nature and level of work expected but is not an exhaustive list of all responsibilities, duties, and skills required. The employer reserves the right to modify job duties, responsibilities, and activities at any time with or without notice as business needs arise.

National Carwash Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We provide reasonable accommodation to qualified individuals with disabilities. If you require accommodation during the application or employment process, please contact HR to initiate the interactive process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.