Service Technician HVAC

Mechanical Sales Inc; Johnston (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Mechanical Sales Inc, located in Johnston, Iowa, is seeking a skilled HVAC Service Technician to provide outstanding service in commissioning and maintaining HVAC systems, including Hot Water and DX Systems. Candidates should possess a high school diploma, strong technical proficiency, and five years of relevant experience. This role requires outstanding customer service skills and valid HVAC technician license. Join our team to deliver exceptional HVAC solutions and contribute to our commitment to innovative products.

Qualifications

• Five years of related experience as an HVAC Service Technician.
• Valid HVAC technician license and EPA certification required.
• Ability to lift and carry heavy equipment up to 75 pounds.

Responsibilities

• Provide exceptional customer service in HVAC system maintenance.
• Diagnose, repair, and maintain various HVAC systems.
• Document service activities accurately and promptly.

Skills

Customer service skills

Technical proficiency in HVAC systems

Problem-solving skills

Communication skills

Education

High school diploma or equivalent

Technical or vocational training in HVAC

Tools

HVAC system diagnostic tools

Basic hand tools

Job description

9550 White Oak Lane Suite 100 Johnston, IA 50131

Mechanical Sales, Inc. is a leading provider of HVAC solutions, committed to delivering exceptional service and innovative products to our clients. We are currently seeking a highly skilled and customer-focused HVAC Service Technician to join our team. The ideal candidate will be technically proficient and experienced in commissioning and servicing Hot Water Systems, Chilled Water Systems, DX Systems, Chillers, Cooling Towers, Fan Systems, VFD's, and low voltage controls. If you are passionate about providing top‑notch service and have a strong background in HVAC systems, we want to hear from you.

Key Responsibilities

• Provide exceptional customer service while working in a consultative manner to support Warranty Fulfillment, Preventative Maintenance, Technical Training, Trouble Shooting, Equipment Commissioning, and Start‑up.
• Diagnose, repair, and maintain HVAC systems, including Hot Water, DX Systems, Chillers, Cooling Towers, Fan Systems, VFD's, and low voltage controls.
• Conduct thorough equipment inspections and troubleshoot issues to identify root causes and implement effective solutions.
• Collaborate with clients to provide technical guidance, ensuring their HVAC systems operate at peak efficiency and reliability.
• Perform equipment commissioning and start‑up procedures, ensuring proper installation and functionality.
• Provide technical training to clients and internal staff on HVAC systems, maintenance procedures, and troubleshooting techniques.
• Document service activities, including repairs, maintenance, and parts used, accurately and promptly.
• Collaborate with the sales team to identify opportunities for additional services or product offerings to clients.
• Stay up‑to‑date with industry trends, new technologies, and advancements in HVAC systems.

Qualifications

• High school diploma or equivalent; technical or vocational training in HVAC systems is preferred.
• Five years of related experience (Preferred) as an HVAC Service Technician.
• Strong technical proficiency and problem‑solving skills in HVAC systems.
• Excellent customer service skills and the ability to work collaboratively with clients and internal teams.
• Knowledge of HVAC system design, installation, and maintenance best practices.
• Valid HVAC technician license and EPA certification.
• Ability to work independently and manage time effectively.
• Strong communication skills, both verbal and written.
• Maintain a safety focused mindset.
• Willingness to continuously learn and adapt to new technologies and industry advancements.

Driver License Requirements

Candidates must possess a valid driver's license issued by the appropriate governing body within their jurisdiction.

Physical Capabilities & Requirements

• Service technicians may be required to lift and carry heavy equipment, tools and parts weighing up to 75 pounds, requiring physical strength and the ability to handle materials safely to prevent injury.
• Candidates should have the mobility to access confined or elevated spaces, such as crawl spaces, attics, rooftops, and equipment enclosures, as well as the ability to navigate construction sites and various types of terrain.
• Candidates must adhere to the company's drug and alcohol policy, which may include pre‑employment testing and ongoing compliance measures to ensure safety while operating vehicles and performing service duties.
• Service technicians should be capable of working in various environmental conditions, including indoor and outdoor settings, exposure to temperature extremes, noise, vibration, and potentially hazardous materials, while maintaining focus and attention to detail.

If you are a customer‑focused HVAC Service Technician with expertise in Hot Water, DX Systems, Chillers, Cooling Towers, Fan Systems, VFD's, and low voltage controls, we invite you to apply. Join our team and contribute to our mission of delivering exceptional HVAC solutions and services to our clients.

About Mechanical Sales, Inc.

Since 1967, MSI has consistently delivered the most advanced HVAC capabilities to meet the needs of the engineering community. Our team consists of 40+ sales engineers with decades of individual experience in the HVAC industry serving their local design and construction communities.

Delivering HVAC Solutions

What makes the MSI team stand out is that we don’t just understand our best‑in‑class manufacturer’s products — we offer consultative expertise for complete HVAC systems.