Service Technician Helper

Trane Italia; Latham (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Training opportunities

Job summary

Trane Technologies is seeking an entry-level HVAC service technician to support on-site installation and repair work at customer locations. You will collaborate with team leaders, diagnose equipment, and ensure customer satisfaction while following blueprints and safety standards.

The role requires a High School Diploma (EPA certification preferred) and 0–2 years in HVAC or related technical training. A valid driver's license and willingness to travel as needed are expected.

Qualifications

• High School Diploma or equivalent required.
• EPA Certification preferred (e.g. HVAC Journeyman, Boiler Operator).
• Typically 0–2 years of HVAC experience or technical training.

Responsibilities

• Coordinate with team leader and customer to understand on-site installation/repair requirements.
• Serve as direct customer contact; identify, diagnose and repair equipment at customer locations.
• Use software, blueprints or specifications to diagnose and repair units.
• Possess flexibility to work overtime and weekends as needed.
• Enforce safety standards and track company assets.

Skills

Customer service

HVAC basics

Safety awareness

Team coordination

Education

High School Diploma

EPA Certification

Tools

Microsoft Office

Handheld device

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Field-based: Work is conducted on-site at customer locations.

What’s in it for you:

This position serves as an entry-level opportunity for individuals looking to build a long-term career in commercial HVAC service and grow into more advanced technical responsibilities within Trane Technologies.

What you will do:

• Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
• Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer’s location.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

What you will bring:

• A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required. Typically 0-2 years of experience in HVAC. Technical School or formal training is preferred.
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.).

Annual Base Salary Range or Hourly Base Pay Range:

$15.07 - $26.37

Compensation Type:

Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.