SERVICE TECHNICIAN (FULL TIME)

Compass Tech; Wilmington (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonus

Referral bonus

Training available

Job summary

Canteen is hiring a full-time SERVICE TECHNICIAN in Wilmington, NC. You will repair, maintain, and install vending machines and equipment, responding to service requests using a company vehicle. The role includes inspecting machines, resolving issues, and assisting with installations.

Willing to train, with a quarterly bonus potential and an internal referral bonus program. Located at 3008 Orville Wright Way, Wilmington, NC 28405; online applications accepted only.

Qualifications

• Previous vending experience preferred.

Responsibilities

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Inspects machines to determine causes of malfunctions; dismantles machines to access problem area.
• Inspects parts for wear, misalignment or other problems; replaces worn/defective parts; tests machine operation after repair.
• Maintains inventory; ships/receives machines; orders parts as needed.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools for machine repair.
• Performs other duties as assigned.

Skills

Vending experience

Customer service

Tools

Drills

Grinders

Welding torches

Job description

Job Summary

We are hiring immediately for a full time SERVICE TECHNICIAN position.

Location: Canteen - 3008 Orville Wright Way, Wilmington, NC 28405. Note: online applications accepted only.

Schedule: Full time schedule. Monday through Friday, 7:00 am to 3:30 pm. Further details upon interview.

Requirement: Previous vending experience preferred.

Perks: Willing to train! Up to $500 quarterly bonus eligible! *Internal Employee Referral Bonus Available

About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Summary

Repairs, maintains and assists in the installation of vending machines and equipment.

Essential Duties and Responsibilities

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-Time Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

About Compass Group

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.