SERVICE TECHNICIAN (FULL TIME)

Canteen North America; Charlotte (NC); On-site; USD 51,147,532 - 69,282,259; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Canteen North America is hiring a full-time SERVICE TECHNICIAN in Charlotte, NC. The role involves on-site repairs and customer service, with a 7:00 am–3:30 pm schedule and a fixed pay rate of $21.00 per hour.

Responsibilities include dispatch-based repairs, diagnostics, component replacement, and installations, with opportunities to contribute to a well-supported maintenance team.

Qualifications

• Must be able to perform essential machine repair tasks and diagnostics.
• Ability to read basic technical manuals and schematics.
• Good interpersonal and customer service skills.

Responsibilities

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Triage customer needs, listen to and resolve service issues.
• Inspects, disassembles, and repairs machines; replaces worn components.
• Tests repaired equipment to ensure proper operation.
• Maintains inventory and orders parts as needed.
• Assists in installations and removals at customer sites.

Job description

Job Summary

We are hiring immediately for a full‑time SERVICE TECHNICIAN position.

Location: Canteen - 3112 Horseshoe Lane, Charlotte, NC 28208. Note: online applications accepted only.

Schedule: Full time, Monday through Friday, 7:00 am to 3:30 pm. Further details upon interview.

Fixed Pay Rate: $21.00 per hour to $21.00 per hour.

Internal Employee Referral Bonus Available Per Policy.

Essential Duties and Responsibilities

• Responds to dispatch calls for machine repairs using company‑owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
• Performs other duties as assigned.

Benefits

Full‑time and part‑time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full‑time positions also offer the following benefits:

• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualification Requirements

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Additional Information

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Canteen maintains a drug‑free workplace.

Req ID: 1550838