Service Technician - Ellendale

Brandt Holdings; North Dakota; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k matching

Life insurance

Disability insurance

Job summary

Valley Plains Equipment is seeking a Service Technician to perform diagnostics, repairs, and maintenance on agricultural and turf equipment. You may provide in-field service with guidance from leadership, supporting customers and dealers.

The role emphasizes ongoing training, knowledge expansion, and safe, organized work practices within a team environment. A strong emphasis is placed on customer service and professional image.

Qualifications

• Proficient knowledge of mechanical, electrical, and hydraulic systems used in repair of agricultural and turf equipment.
• Ability to perform basic repairs and maintenance tasks using specialized tools following Technical Manual procedures.
• Familiarity with Service Center and basic computer functions.

Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including AMS products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Pursue additional technical and product knowledge through dealer and manufacturer training.
• Diagnose and support machine systems, including Precision Ag technology.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Ensure a clean and organized work area and perform tasks neatly.
• Adhere to safety rules and regulations during work assignments.
• Complete required paperwork/forms accurately and on time.

Skills

Mechanical knowledge

Electrical knowledge

Hydraulic systems

Diagnostics

Safety compliance

Strong communication

Driver's license

Education

High School Diploma or equivalent

Tools

John Deere Service Technician certification

Job description

Location: Ellendale, ND, US, 58436

Who is Valley Plains Equipment?

Position Summary

As a Service Technician, you'll be responsible for conducting basic diagnostics, service repairs, and maintenance tasks on both customer and dealer-owned agricultural and turf equipment. You may also be called upon to provide in-field service to support our customers, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Job Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions (AMS) products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Initiate self-training opportunities with tools and provided resources by the dealership.
• Stay updated on existing products and pursue additional technical and product knowledge through dealership training programs, manufacturer training, and on-the-job learning.
• Diagnose and support machine systems, including Precision Ag technology.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Ensure a clean and organized work area and perform tasks in a neat and orderly fashion.
• Adhere to all safety rules and regulations during work assignments.
• Complete all required paperwork and forms using ExpertServices accurately and on time.
• Track time accurately on a timecard and account for all materials used in assigned duties.
• Deliver excellent customer service and uphold a positive dealer image.

Performance Requirements:

• Meet or exceed effective labor rate goal ~ targeting $160.
• Maintain a minimum 85% labor performance.
• Dedicate a minimum of 1 hour per week to work alongside a mentor.
• Actively complete and stay up to date on all assigned training.

Qualifications

• Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
• Ability to perform basic repairs and maintenance tasks using specialized tools and equipment following Technical Manual procedures.
• Familiarity with Service Center and basic computer functions.
• Capability to operate vehicles and equipment used for diagnostic purposes.
• Minimum of 1 year of experience performing service repairs.
• Strong oral and written communication skills.
• Ability to lift at least 75 lbs. repeatedly.
• High School Diploma or equivalent experience required.
• A valid driver’s license is required.

Preferred Qualifications

• John Deere Service Technician certification is preferred.
• Associate's degree preferred.
• Forklift license is preferred.

Join Valley Plains Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us.

Compensation

Sign on Bonus! Up to $5,000 for Qualified Candidates!

What:Are you a seasoned technician who wants to expand their knowledge about John Deere while earning great pay and benefits?

If so, you are eligible for a sign-on bonus if hired for a full-time service technician role at Valley Plains Equipment!

Experience Levels will determine the referral incentive amounts for a candidate as defined below:

John Deere Industry Experience – Defined as 3+ years in a similar role with JD products.

Non-John Deere Ag Experience – Defined as 3+ years in Ag roles outside JD.

Industry Experience (Non-Ag) – Defined as 3+ years in related positions outside Ag.

No Experience – Candidates with the attitude and aptitude to succeed.