Service Technician (Diesel)

Kenworth Sales CO; Pasco (WA); On-site; USD 30,307 - 61,992; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan with company match

Paid vacation and personal leave

Job summary

Kenworth Sales Co. in Pasco, WA is seeking a Service Technician to perform superior-quality repairs on customer equipment and to recommend further services as determined by the technician during service.

This full-time, on-site role requires 2–3 years of medium/heavy truck repair experience, a valid driver’s license with a clean record, and excellent organization and communication skills. The position includes a comprehensive benefits package and training opportunities.

Qualifications

• Minimum 2–3 years’ experience in medium and/or heavy truck repair.
• Strong mechanical aptitude and problem-solving skills.
• Valid driver’s license with clean driving record.
• Good organization and communication skills.
• Ability to read, write, and understand English instructions.

Responsibilities

• Receive repair orders and follow shop instructions.
• Perform repairs to high quality standards.
• Communicate recommended changes to the Shop Foreman.
• Identify additional repairs and upsell when appropriate.
• Maintain accurate work orders and time tracking.
• Maintain knowledge of equipment and servicing techniques.
• Attend required trainings.
• Complete extra repairs as needed after customer returns.

Skills

Mechanical aptitude

Truck repair

English proficiency

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

Bring your skills to a company where all 33 of our service locations proudly hold PremierCare Gold certification demonstrating our commitment to providing superior customer care. Kenworth Sales Co. is looking for Service Technician to join our Pasco, WA team.

Salary Minimum and Maximum: $22-$45 an hour DOE.

Due to federally mandated DOT regulations, Kenworth Sales is a drug‑free workplace. Any offer of employment will be contingent on passing a pre‑employment drug screening.

JOB SUMMARY

The primary function of the Service Technician is to perform superior quality repairs to customer equipment and make recommendations for further services as determined by the Technician during service.

DUTIES AND RESPONSIBILITIES

• Receives repair order assignments from Shop Foreman
• Follows instructions and executes work assignments in repair order thoroughly and efficiently
• Maintains superior standard of workmanship in all services performed
• Advises Shop Foreman of any recommended changes in services ordered by the customer
• Determines if any further repairs or servicing should be recommended to the customer, and communicates such recommendations to the Shop Foreman
• Maintains a level of training and experience with specialized equipment, machinery, and servicing techniques necessary for superior servicing of the customer’s equipment
• Attends training sessions as required by the Service Manager
• Performs additional repairs as required when any piece of equipment is returned by the customer because of the Technician’s faulty workmanship
• Maintains accurate work order records of work performed and time clocked on jobs

QUALIFICATIONS

Minimum 2-3 years’ experience in medium and/or heavy truck repair and maintenance. Outstanding mechanical aptitude and skills necessary to produce top results. Driver’s license and clean driving record. Personal motivation and self‑reliance. Manual dexterity. Ability to operate power and hand tools and other equipment safely. Excellent organization and communication skills. High school diploma or the equivalent. Ability to read, write and comprehend English instructions and information.

WORKING CONDITIONS

This is a physically demanding position. Will stand six to eight hours per shift. Will stoop, kneel, crouch, crawl, reach, handle and feel. Will lift parts weighing up to 50 pounds. Will use hand and power tools, hoist and test equipment. Will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials.

BENEFITS

• Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
• Stability – Company is financially strong with an established base of customers and is well‑positioned for continued expansion.
• History of Excellence – Work for an award‑winning dealership with a reputation for unsurpassed quality and customer service.
• Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.

Veterans are encouraged to apply!

Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions.

An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.