Service Technician - Courtesy CJDR

Asbury; Brandon (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & PTO

Paid training

Stock Awards

Medical/dental/vision insurance

401k with company match

Tuition assistance

Employee discounts

Volunteer hours

Referral program

Job summary

Asbury in Brandon, FL is seeking a Service Technician- Courtesy CJDR to repair customer vehicles, perform diagnostics, and complete routine maintenance with a strong emphasis on quality and customer satisfaction.

You will work on light engine work, electrical systems, HVAC, steering, suspension, and more, using industry-standard procedures and manufacturer guidance. A valid license, tool set, and willingness to continue training are required.

Qualifications

• Previous automotive technician experience required.
• ASE certifications heavily preferred.
• Manufacturer certifications heavily preferred.
• Must have valid driver’s license.
• Must pass pre-employment screening (background & drug test).

Responsibilities

• Make accurate use of the multi-point inspection form on each vehicle.
• Document all work performed and recommended on the repair order.
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road test to verify work performed and door-to-door test as needed.
• Perform all levels of diagnosis and repair on vehicles.
• Perform all levels of preventive/routine maintenance services.
• Utilize product and technician training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs to expand knowledge of new tech.
• Maintain CSI at or above Asbury goals in service outcomes.
• Complete warranty repair orders and file warranty claims.

Skills

Great technical skills

Mechanical skills

Team player

Tools

Basic tools

Job description

Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Technician- Courtesy CJDR, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Technicians who will help us redefine the car-service experience. Does this sound like you?

The Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators) HVAC systems, steering & suspension systems. This individual will have a majority of their manufacture certifications.

• Make accurate use of the multi-point inspection form on each vehicle
• Document all work performed and recommended on assigned repair order
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
• Maintain technician proficiency as specified by Asbury standards
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
• Perform all levels of diagnosis and repair on vehicles
• Perform all levels of preventive/routine maintenance services
• Utilize product and technical training as assigned by the manufacturer and management
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
• ASE certifications heavily preferred
• Manufacturer certifications heavily preferred
• Previous automotive technician experience required
• Must have basic tools
• Must have great technical and mechanical skills
• Must be a team player and have the ability to work repetitively on complex tasks
• Must be a minimum of eighteen years of age
• Must have a valid driver’s license
• Must be able to pass pre-employment screening (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities