Service Technician

Cortland; Hilliard (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Cortland is seeking a Service Technician to help create a safe, well‑maintained and comfortable living environment for residents. You will perform basic maintenance, support unit turnovers, and maintain community spaces.

You will respond to service requests promptly, work with a team or independently, and contribute to a high‑quality, customer‑facing service experience across indoor and outdoor settings.

Qualifications

• 1‑2+ years of experience in maintenance, facilities, or related work preferred.
• High school diploma or equivalent required.
• Basic knowledge of household repairs and use of hand tools (or willingness to learn).
• Reliable, punctual, and able to work independently or within a team.
• Strong customer‑service skills and a professional attitude.
• Ability to lift, carry, climb ladders, and work in various indoor/outdoor conditions.
• Strong attention to detail and commitment to quality.

Responsibilities

• Perform routine maintenance and basic repairs, including carpentry, plumbing, electrical, painting, and general apartment upkeep.
• Complete make‑ready tasks to ensure vacant units are clean, functional, and ready for new residents.
• Maintain overall property appearance, including daily ground upkeep and trash removal.
• Respond to resident service requests promptly, professionally, and with a focus on customer satisfaction.
• Assist with preventative maintenance and seasonal projects assigned.
• Report safety hazards, recurring issues, or larger maintenance needs to your supervisor.

Skills

Hand tools

Customer service

Reliability

Teamwork

Education

High school diploma or equivalent

Tools

Carpentry

Plumbing

Electrical basics

Job description

Role Overview

As a Service Technician, you help create a safe, well‑maintained, and comfortable living environment for residents. You are responsible for performing basic maintenance tasks, supporting unit turnovers, maintaining community spaces, and delivering prompt, friendly, and high‑quality service.

Responsibilities

• Perform routine maintenance and basic repairs, including carpentry, plumbing, electrical, painting, and general apartment upkeep.
• Complete make‑ready tasks to ensure vacant units are clean, functional, and ready for new residents.
• Maintain overall property appearance, including daily ground upkeep and trash removal.
• Respond to resident service requests promptly, professionally, and with a focus on customer satisfaction.
• Assist with preventative maintenance and seasonal projects assigned.
• Report safety hazards, recurring issues, or larger maintenance needs to your supervisor.

Qualifications

• 1‑2+ years of experience in maintenance, facilities, or related work preferred.
• High school diploma or equivalent required.
• Basic knowledge of household repairs and use of hand tools (or willingness to learn).
• Reliable, punctual, and able to work independently or within a team.
• Strong customer‑service skills and a professional attitude.
• Ability to lift, carry, climb ladders, and work in various indoor/outdoor conditions.
• Strong attention to detail and commitment to quality.

EEO Statement

Cortland is an equal‑opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law.

Cortland is a drug‑free workplace.

We participate in E‑verify to verify the employment status of all persons hired to work in the United States.