Service Technician - Client Care

BirdDogHR; Wichita (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

BirdDogHR is seeking a Service Technician in Wichita, Kansas, to ensure high-quality service during the warranty phase for clients. This role involves performing service calls, conducting building inspections, and managing work order tracking.

Ideal candidates will possess strong construction knowledge, leadership skills, and communication abilities. A valid driver's license is essential, and Spanish skills are a plus. We encourage women, minorities, veterans, and individuals with disabilities to apply.

Qualifications

• Understanding of construction plans and specifications.
• Strong knowledge of construction methods and materials.
• Basic communication skills and leadership abilities.

Responsibilities

• Perform service calls and building inspections.
• Track work orders and manage emergency call service.

Skills

Understanding plans and specifications

Knowledge of construction means and methods

Leadership ability

Communication skills

Spanish language skills

Knowledge of building codes

Proficiency in MS Office

Valid driver's license

Experience as a craft worker

Job description

Simpson Construction Services

Simpson Construction Services is a premier Wichita-based construction management company serving all of Kansas. For 65 years, our fourth‑generation business has delivered commercial building construction with a focus on clients and a dedication to quality. Our mission is to build spaces that increase the value of life. We've partnered with area schools, churches, and businesses to create structures that fit their needs while staying on budget and on time. We take pride in building long‑lasting relationships with our clients, employees, and community.

Visit simpsonconst.com to learn more about our company, projects, and services.

At Simpson Construction, our Client Care Division is a team of service technicians that serves our clients through the warranty phase of their building and beyond. Service Technicians must ensure the quality of service is high and develop strong relationships with owners. You will work with our Client Care Manager to keep them informed of progress, potential problems, and opportunities.

Responsibilities

• Service Calls
• Building Inspections
• Work Order Tracking
• Emergency Call Service

Desired Skills & Experience

• Capable of understanding plans and specifications and able to relate them effectively to subcontractors and owners
• Strong working knowledge of construction means and methods, subcontractor capabilities and building materials
• Good understanding of construction methods
• Basic knowledge and use of communication skills.
• Demonstrated leadership ability is essential.
• The ability to converse in Spanish may be an asset
• Knowledge of building code and city requirements
• Proficient in MS office
• Valid driver’s license
• Experience as a craft worker preferred

We are an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.