Service Technician - Certified

Hussmann; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bi-annual bonuses based on performance

Paid training and access to online training videos

Health, Dental, and Vision Insurance

401k with Company Matching Contribution

Discretionary 401k Company Contribution

Job summary

A refrigeration solutions provider in Phoenix, Arizona is seeking a Service Technician - Certified to join their team. The role involves performing maintenance on supermarket refrigeration systems and ensuring excellent customer service. Candidates must have a high school diploma and ideally an HVAC-R Technical School Degree, with at least 5 years of field experience or 3 years with certification. The position offers competitive benefits, including bonuses, paid training, and health insurance.

Qualifications

• 5 years experience in field or 3 years with Certification from Technical School.
• EPA 608 Universal Certification is required.
• Must have a valid driver's license and a safe driving record.

Responsibilities

• Perform routine maintenance on refrigeration systems.
• Repair leaks and maintain truck inventory accurately.
• Complete documentation and electronic communication professionally.

Skills

Strong mechanical aptitude

Excellent verbal and written communication skills

Customer service skills

Ability to handle R290 refrigerant safely

Diagnosing low air flow

Education

High School Diploma/GED

HVAC-R Technical School Degree

Tools

Hand tools

Temperature meters

Recovery equipment

Job description

Service Technician - Certified

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Overview

Are you motivated and eager to grow your career in refrigeration? Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities. Hussmann’s team of Technicians install commercial refrigeration in supermarkets, convenience stores, and cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.

Why Hussmann?

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off - 10 days of vacation, 12 company holidays
• On-the-job, hands‑on training opportunities for Technicians, electric and mechanical theory, and model-based training
• Sign‑on bonus available

Responsibilities

• Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self‑contained temperature‑controlled merchandisers. Demonstrate operating knowledge of self‑contained refrigeration, heating and air conditioning units with some direction from a Master or Lead Service Technician.
• Perform preventative maintenance for convenient stores, small format, and supermarkets to include compressor change assists, leak searching and coil washing.
• Detect and repair leaks on racks or single‑unit piping, solder with copper‑to‑brass and copper to steel, diagnose low air flow, install PVC drain pipe, replace evaporator/condenser motors, use temperature meters and sensors, receive, uncrate and properly hang blower coils, fabricate hangers, struts and supports, power wash air‑cooled condensing units, repair Hussmann brand products, replace any component on a rack and perform walk‑in case installation with some direction from a Master or Lead Technician.
• Complete necessary documents (work tickets and time sheets) and electronic communication in a thorough, accurate, professional and timely manner. Demonstrate ability to utilize a hand‑held computer to complete customer paperwork and invoicing requirements.
• Maintain and manage truck inventory in an accurate, neat and orderly manner as well as adhere to vehicle maintenance program guidelines (if applicable).
• Develop and maintain excellent customer relations and professionally articulate equipment and system malfunctions using correct terminology.
• Understand basic electrical schematics including volts, amps, ohms.
• Responsible for TEV troubleshooting and replacement.
• Demonstrate understanding of sub‑cool, superheat, refrigerant and oil properties, vacuums and microns, system evacuation and charging, system pump down, system defrost types, single phase compressor start components, recovery setup, torch setup, conventional refrigeration system layout, and parallel rack system layout.
• Demonstrate a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, and three phase motors.
• Safely handle R290 refrigerant and other hazardous materials such as dry nitrogen.
• Additional responsibilities as assigned.

Qualifications

Formal Education Requirement:

Required Level: High School Diploma/GED

Preferred Level: HVAC‑R Technical School Degree

Minimum Years Of Experience Necessary

• External Candidates: 5 years in the field or 3 years with Certification from a Technical School
• Internal Candidates: 1 year as a Qualified Technician with completion of OJT & Skills Assessment

Additional Information

• Must have a valid driver’s license and maintain a safe driving record according to the Fleet Policy.
• Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an extended period.
• Must have excellent verbal and written communication skills, detail‑oriented and highly motivated.
• Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools.
• Must be able to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision‑making ability and paperwork skills.

Benefits

• Health, Dental, and Vision Insurance
• 401k with Company Matching Contribution
• Discretionary 401k Company Contribution
• Tuition Reimbursement Program
• Life/Disability Insurance
• Maternity and Paternity Leave
• Panasonic Employee Discounts
• 10 Days Paid Vacation and 12 Company Holidays
• Employee Assistance Program
• And more

About Hussmann

For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer‑focused solutions in the food retailing industry. From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion and StoreConnect, Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever‑changing regulatory requirements with smarter, energy efficient, low‑GWP refrigeration solutions—reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit www.hussmann.com.
Hussmann is a subsidiary of Panasonic USA.
Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.
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