Service Technician - Centrifugal

Ingersoll Rand; Ankeny (IA); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking a Centrifugal Service Technician in the United States to install, troubleshoot, repair and maintain centrifugal compressor lines (Centac, Turbo Air) and related components. You will use precise measuring tools for diagnostics and refer to manuals for operations.

The role requires daily travel to customer sites, hands-on troubleshooting, and a strong focus on safety, documentation and service quality. 55-hr weekly travel possible?

Qualifications

• 3–5 years centrifugal compressor experience.
• High school diploma or equivalent.
• Valid driver''s license for 12+ months with clean record.

Responsibilities

• Provide technical assistance on equipment installation, start-ups and repairs.
• Read wiring schematics/diagrams and diagnose issues.
• Document service activities with work orders and time sheets.
• Maintain rapport with customers and suggest improvements to operations.
• Conduct safety assessments and 47-point inspections on compressors and dryers.
• Coordinate with Service Coordinator to gather parts for installations and repairs.

Skills

Centrifugal compressors

Driver's license

Microsoft Office

Communication

Physical stamina

Customer service

Education

High school diploma or equivalent

Tools

Handheld computer

Diagnostics tools

Job description

Job Title

Centrifugal Service Technician

Schedule

Regional Travel M-F 7:30am-4:30pm, Home For the Weekend

Pay Range

Full time position, starting pay will range between $35.00 - $45.00 per hour.

Location

Positions available in Des Moines, IA; Denver, CO; Kansas City, MO; Omaha, NE; Minneapolis, MN

Job Overview

The Centrifugal Service Technician - Compression Technologies and Services serves customers by installing, troubleshooting, repairing and maintaining our centrifugal compressor product lines including Centac and Turbo Air models, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Provide technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems, including "hands-on" work to assure equipment operates to customer's requirement.
• Read wiring schematics and diagrams for equipment, research complex technical issues, and find/implement solutions.
• Document service and installation activities by completing work orders for each job, performing maintenance checklists, and maintaining daily time sheets.
• Maintain rapport with customers by suggesting improved methods and techniques and recommending system improvements. Increase Ingersoll Rand customer's awareness of how Ingersoll Rand products, services and solutions; such as Package CARE, Preventative Maintenance, Diagnostics, Audits, and Leak Detection, can benefit their operations.
• Conduct safety assessments of a continuously changing work environment. Ensure proper operation of compressed air equipment by completing preventative maintenance requirements and 47-point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.
• Work with Service Coordinator and operations teams on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Explain practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
• Conduct basic vibration and air quality troubleshooting.

Requirements

• Desired applicants will have 3-5 years' of Centrifugal compressor experience.
• High school diploma or equivalent required.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Core Competencies

• Operating knowledge of Microsoft office software and other basic computer usage. Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
• Excellent verbal/written communication skills and customer service skills including conflict resolution, communication, negotiation, etc.
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling, and requires employees to regularly lift and or move weight limits in line with the safety policy.

Travel & Work Arrangements/Requirements

• Daily travel to customer sites, occasional overtime, and regular overnight stays required.

Pay Range

Starting pay will range between $35.00 - $45.00 per hour depending on multiple factors, including candidate qualifications and experience. It is not typical for candidates to be paid at the top of the range. This is a full-time, hourly position.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Equal Opportunity Employer Statement

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.