Service Technician - Building Systems & Services (BSS)

Ambient; Wilmington (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

Building Systems & Services, Inc. (BSS) is seeking an experienced HVAC Service Technician to support the growing service business in the Wilmington/Philadelphia region.

You’ll diagnose, repair and service equipment for air-conditioning, heating, ventilation, humidity control and energy management with customer-focused care. You will troubleshoot controls, coordinate with project teams, perform startup tasks, and document field changes.

Qualifications

• High School Diploma or equivalent.
• 5+ years of increasingly responsible experience in servicing HVAC systems.
• Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
• Participate in On-Call Rotation as necessary
• Ability to operate fork truck
• HVAC Journeyman Certificate (preferred)
• NATE certification (preferred)
• EPA Refrigeration License
• Valid driver's license
• BSS & Customer Jobsites Require passing Criminal Background Checks and Drug Testing

Responsibilities

• Diagnose and repair complex HVAC and control systems, apply extensive knowledge of a variety of electronic or digital controls systems, and ability to test service and maintain these systems.
• Provide field recommendations for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads.
• Interfaces with Service manager, project manager or subcontractors on projects to coordinate activities.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Perform Startup and trains the customer in HVAC Equipment and control systems operations. In addition to mechanical system startup, setup configurable controllers and complete manufacturer and all BSS job specific documentation and submit to the office.
• Knowledge and use of manufacturer/vendor websites and catalogs in order to find technical documentation, and replacement parts stock numbers as well as advise customers on substitution or modification of replacement parts.

Skills

Customer service

Interpersonal skills

Troubleshooting

Field service

Education

High School Diploma or equivalent

HVAC Journeyman Certificate (preferred)

NATE certification (preferred)

EPA Refrigeration License

Valid driver’s license

Tools

Forklift operation

Job description

About Us

Building Systems & Services, Inc. (BSS) is a leading provider of commercial and industrial HVAC equipment, service and building automation systems. Since 1986, we have served customers throughout the tri-state area and represent some of the industry’s leading equipment manufacturers. Our business objective is to meet the HVAC equipment, service and building automation needs of our customers by combining these individual elements into a coordinated offering given with the highest quality.

About Us

Building Systems & Services, Inc. (BSS) is a leading provider of commercial and industrial HVAC equipment, service and building automation systems. Since 1986, we have served customers throughout the tri-state area and represent some of the industry’s leading equipment manufacturers. Our business objective is to meet the HVAC equipment, service and building automation needs of our customers by combining these individual elements into a coordinated offering given with the highest quality.

Role

HVAC Service Technician

We are searching for an experienced HVAC Service Technician to help support the growing service business. You’ll specialize in the start-up and service of equipment for a variety of applications of air-conditioning, heating, ventilation, humidity control and energy management. You must be able to troubleshoot and repair HVAC systems, be dependable and have good customer service skills. This role would service our Wilmington/Philadelphia/King of Prussia/ South NJ areas.

Responsibilities

• Diagnose and repair complex HVAC and control systems, apply extensive knowledge of a variety of electronic or digital controls systems, and ability to test service and maintain these systems.
• Provide field recommendations for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads.
• Interfaces with Service manager, project manager or subcontractors on projects to coordinate activities.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Perform Startup and trains the customer in HVAC Equipment and control systems operations. In addition to mechanical system startup, setup configurable controllers and complete manufacturer and all BSS job specific documentation and submit to the office.
• Knowledge and use of manufacturer/vendor websites and catalogs in order to find technical documentation, and replacement parts stock numbers as well as advise customers on substitution or modification of replacement parts.

Requirements

• High School Diploma or equivalent.
• 5+ years of increasingly responsible experience in servicing HVAC systems.
• Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
• Participate in On-Call Rotation as necessary
• Ability to operate fork truck
• HVAC Journeyman Certificate (preferred)
• NATE certification (preferred)
• EPA Refrigeration License
• Valid driver's license
• BSS & Customer Jobsites Require passing Criminal Background Checks and Drug Testing

BSS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.