Service Technician - Boston, MA

Allegion; Worcester (MA); On-site; USD 45,047 - 56,040; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous vacation and sick time

401K plan with a 6% company match

Tuition Reimbursement

Employee Discounts

Community involvement opportunities

Job summary

Allegion is seeking a Service Technician to join their team in Worcester, MA. This position involves performing service and repair work on automatic doors, conducting preventive maintenance, and maintaining accurate work records. Successful candidates will have an HS Diploma or equivalent, excellent communication skills, and the ability to work independently. The expected pay range is $32.70-$40.68 per hour, along with benefits including health insurance, generous vacation time, and a 401K plan with company match.

Qualifications

• Excellent oral and written communication skills are essential.
• Clean driving record and valid driver’s license required.
• Ability to lift and/or carry weights up to 50-75lbs.

Responsibilities

• Perform service and repair work in a profitable and proper manner.
• Conduct preventive maintenance work as per service program.
• Maintain work records and parts used accurately.

Skills

Excellent oral and written communication skills

Ability to work independently

Clean Driving Record & Valid Driver’s License

Prior experience servicing automated doors

Ability to lift and/or carry weight up to 50-75lbs

Education

HS Diploma or Equivalent

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Service Technician – Stanley Access Technologies, Canton, MA.

Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world‑class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do

• Perform service and repair work as designated in a profitable and proper manner. Record productive time versus travel time.
• Perform preventive maintenance work in accordance with service program designated for specific customer.
• Maintain accurately all work records and parts used at each job in accordance with established procedure.
• Keep updated on all changes/modifications to Stanley equipment and ANSI156.10 standard as notified through published communications.
• Keep manuals and all details up to date as changes are advised.
• Maintain company vehicles, tools, and other property in proper manner.
• Maintain adequate parts inventory for service vehicle; keep inventory log.
• Maintain good customer relations and customer service.
• Assist and instruct others in install / service methods.

What You Need To Succeed

• HS Diploma or Equivalent is required.
• Excellent oral and written communication skills.
• Ability to work independently.
• Clean Driving Record & Valid Driver’s License.
• Frequently going up and down ladders.
• Standing on concrete for several hours a day.
• Ability to stoop, bend, crouch, kneel or crawl, twisting spine.
• Ability to work in various climates.
• Ability to work overhead.
• Ability to lift and/or carry weight up to 50-75lbs.
• Flexible work schedule is a must: ability to work nights and/or weekends, or on call as necessary.

Additional Preferred Skills & Knowledge

• Prior experience servicing automated doors.
• Prior experience in the Construction Field installing door frames and windows or as a Glazier installing glass window and glass doors.
• Prior experience in the Electrical, Automotive, or Carpentry fields.

What You’ll Get From Us

• Health, dental and vision insurance coverage, helping you "be safe, be healthy".
• Generous vacation and sick time.
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period.
• Tuition Reimbursement.
• Employee Discounts through Perks at Work.
• Community involvement and opportunities to give back so you can "serve others, not yourself".
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching.

Compensation

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Hourly Range is between $32.70-$40.68 per hour. The actual compensation will be determined based on experience and other factors permitted by law. This position is part of a union.

Allegion is an equal opportunity and affirmative action employer.