Service Technician, Apprentice

Gosiger; Indianapolis (IN); On-site; USD 35,817 - 44,083; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Short- and Long-Term Disability

Paid time off and holiday pay

401K plan with company match

Maternity and Paternity leave

Job summary

Gosiger in Indianapolis is hiring for a technician position focusing on troubleshooting and repair of machine tools. Ideal candidates will have a technical degree and experience in installation and repair work.

This position offers competitive pay of $26-$32/hr and health benefits including medical, dental, vision, and paid time off. Candidates must possess good communication skills and the ability to work flexible hours as needed.

Qualifications

• Minimum of a 2-year technical degree or a High School Degree with vocational training plus 2 years experience.
• Valid Drivers License and good driving record.
• Ability to travel and obtain a valid Passport.

Responsibilities

• Complete apprentice level training or vendor certification program.
• Participate in on-the-job training for installations and repairs.
• Document work records and reports.

Skills

Customer satisfaction commitment

Interpersonal communication skills

Team participation

Ability to use PC and job-related software

Education

2-year technical degree or vocational training

Job description

Position Summary

Objective of this position is to learn and become proficient in performing the responsibilities of troubleshooting, problem solving, preventative maintenance, service, and repair of machine tools. Incumbent performs all job functions in a high quality, efficient and timely manner. Incumbent works as a member of a team and assists team members as required and makes recommendations to supervisor on process improvements. This position is considered a Safety Sensitive position.

Essential Responsibilities

• Work towards completing the apprentice level training or vendor certification program at or above expected proficiency.
• Participates in "On the Job Training" including Installations, showroom preparation, repairs, troubleshooting, and preventative maintenance as required by the training program.
• Incumbent ensures high quality levels/standards in all work performed and follows all safety procedures and requirements.
• Works with internal team members on proper installation, service/repair procedures for current and new equipment/machines and processes.
• Communicating as needed by our customers to include notification of arrival, progress updates, and checking out upon leaving the customer site.
• Consults with other team members, internal departments and/or external vendors to resolve issues related to installation and service/repair.
• Accurately documents, completes and reports required information for work records and reports.
• Responsible for maintaining current technical, interpersonal, and communication skills through continuous development.
• Responsible for the cleanliness, care, and upkeep of all company property.
• Based on business need, assists, supports and/or performs other job functions within department or other work areas within scope and ability.

Qualifications

• Minimum of a 2-year technical degree in the related fields of study: Electronic, Electrical, Electro/Mechanical, CNC Technology, or a minimum of a High School Degree/Vocational Machining Training and 2 years experience in the troubleshooting, installation, and repair of Machine Tools Products or Maintenance Repair.
• A valid Drivers License, a good driving record, and the ability to “legally” operate a company “Service” vehicle or personal vehicle for company business. Company vehicles are assigned at the conclusion of training period.
• Must be able to obtain and maintain a valid Passport. Must be able to travel in support of training, out-of-state or out-of-country customers, and assist other divisions as required to support business demand.
• Demonstrated commitment of customer satisfaction.
• Good interpersonal communication skills.
• Ability to maintain professional conduct when dealing with customers, peers, builder representatives and suppliers.
• Demonstrated professional appearance, self-starter and effective planning and organization skills.
• Ability to participate as a member of a team, crossing department and divisional lines.
• Ability to use PC and job-related software/programs for programming, documentation/record keeping.
• Physical demands; bending, stooping, standing, lifting, pushing, and pulling. Must work in sometimes wet, greasy, and dirty environment.
• Willing to work flexible hours, including weekends and evening hours as required by assigned task or customer demands.

Working Conditions

Manufacturing work environment which includes moving and lifting mechanical machine components, potentially loud, and dirty equipment, with exposure to a variety of non-hazardous and hazardous chemicals and airborne particles. Job requires hands on work with machine tools and associated equipment.

Perks And Benefits

• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability
• Paid time off and holiday pay
• 401K plan with company match
• Maternity and Paternity leave

Salary Range

$26-$32/hr