Service Technician, Appliance Repair

Sears

Clinton Charter Township (MI)

On-site

USD 25,000 - 41,000

Full time

14 days+

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Benefits offered by this job

Great hourly rates

Medical/dental/vision benefits

401k with match

Year-round work

Training program

Job summary

Sears Home Services seeks an Appliance and Repair Technician to diagnose and repair home appliances in customers' homes. You will travel daily to client locations, delivering high-quality service and value-added solutions that keep homes clean, comfortable, and protected.

Earn $18–$30 per hour with comprehensive benefits, employer-paid health care subsidy, 401(k) with match, year-round work, expert training, mentoring, and career advancement opportunities. Travel up to 100% may be required.

Qualifications

You have mechanical knowledge and aptitude with testing/repair tools.
You can follow directions and processes for quality workmanship.
You can read/write/speak English and communicate well.

Responsibilities

Diagnose and repair a variety of home appliances in customers' homes.
Deliver excellent customer experience and value-added solutions.
Maintain and organize the company truck and parts.
Perform other duties as assigned.

Skills

Problem solving

Fixing things

Helping others

On the move

Education

High school diploma or GED

Job description

Appliance and Repair Technician

Why an

You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
You like fixing things – Getting things working again is a satisfying outcome. You did that!
You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
You like to be on the move – You’re on the road and welcomed into customers’ homes every day

Job Description

Appliance and Repair Technician

Why an Appliance Repair Technician career might be right for you:

You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
You like fixing things – Getting things working again is a satisfying outcome. You did that!
You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
You like to be on the move – You’re on the road and welcomed into customers’ homes every day

Why a career with Sears Home Services is right for you:

Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location
Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities / Skills / Experience Requirements

Job responsibilities:

Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
Deliver excellent customer experience that exceeds expectations consistently
Provide customers with value-added solutions that help make their home more clean, comfortable & protected
Keep company truck well-maintained & organized, and help manage parts efficiently
Performs other duties as assigned

Requirements:

High school diploma or general education degree
Mechanical knowledge and aptitude, including use of testing & repair tools
Experience repairing and diagnosing a variety of home appliances preferred
Can follow directions and processes for quality workmanship
Can use smartphone, including use for part ordering
Successfully pass a background & drug screen
Valid driver’s license for the state(s) in which you work
Ability to travel up to 100%
Ability to work variable and flexible hours, including required overtime
Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
Excellent communication skills, both verbal and written; Ability to read, write, and speak English
Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
Ability to occasionally reach above shoulder
Ability to drive automatic transmission vehicle