Service Technician/Apartment Maintenance - Germantown, MD

Kay Apartment Communities; Town of Germantown (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

401(K) plan

Rent discount

Paid holidays

Paid vacation

Job summary

Kay Apartment Communities in Germantown, MD is seeking a Service Technician to maintain the 380-unit community and ensure resident comfort. You will perform plumbing, electrical, appliance, carpentry, and preventive maintenance tasks, respond to service requests and prepare apartments for move-in.

You're expected to work independently, communicate clearly with residents, and possibly cover on-call shifts. HVAC/CFC certifications are preferred, and a valid driver's license with own tools is

Qualifications

• Minimum 3-5 years of apartment maintenance experience.
• Experience in plumbing, electrical, appliances, carpentry, and minor HVAC work.
• HVAC/CFC certifications preferred.
• Ability to work independently and professionally.
• Must have own hand tools and valid driver’s license.

Responsibilities

• Provide exceptional customer service and communicate with residents, guests, visitors and staff.
• Complete maintenance work, service requests, turnovers, inspections and preventative maintenance.
• Service, repair, replace and install items (appliances, plumbing fixtures, doors, cabinets, floors).
• Prepare apartments for move-in on schedule.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Independent work

On-call readiness

Bilingual English/Spanish

Education

HVAC technician certification

Tools

Hand tools

Electrical troubleshooting

Job description

Join Kay Apartment Communities’ service team at our 380-unit apartment community in Germantown, MD. Kay’s service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.

The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.

Responsibilities

• Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
• Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
• Service, repair, replace and install items such as:
  • Stoves, refrigerators, dishwashers, disposals, fixtures
  • Toilets, sinks, vanities, faucets, diverters
  • Drains (use of K-50, K-1500, K-38)
  • Electrical circuits, receptacles, switches and fuses
  • Light fixtures & ceiling fans
  • Countertops, cabinets and general carpentry
  • Window screens and blinds
  • Interior and exterior doors
  • Vinyl and ceramic floor covering
• Complete service and repair requests in a safe, prompt and professional manner
• Prepare apartments for move-in, on a specified schedule
• Perform preventative maintenance tasks as required by the community
• Maintain all company-owned equipment in good working condition
• Perform other duties as assigned

Requirements

• Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
• Experience in apartment turnovers
• Adhere all to safe work practices
• HVAC and CFC certifications preferred
• Ability to work independently and professionally
• Excellent organizational, communication and customer service skills
• Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
• Maintain a valid driver’s license and reliable transportation
• Must have own hand tools
• Bilingual in English and Spanish a plus

Our exceptional benefits package

• Medical, dental and vision insurance
• Paid holidays
• Vacation/sick leave
• 401(K) retirement savings plan
• Life insurance
• Overtime pay
• Annual bonuses
• Rent discount
• Training

Pre-employment requirements

Criminal background check

Kay Apartment Communities is an Equal Opportunity Employer