Service Technician 1

Superior Tire Inc; Santa Fe (NM); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Stable working hours

Excellent Training – with opportunit*y

Medical, dental, vision, LTD, STD,Life

401(k) savings plan with company match

Job summary

Gills Point S is hiring Service Technicians in Santa Fe to maintain, repair, and replace vehicle tires. You will inspect tires for wear, advise customers on tire needs, and perform tire replacements with proper equipment and safety protocols.

The role requires a high school diploma or equivalent, basic automotive training, and a valid driver's license. Training and certification pursuit are supported, with opportunities for career growth and comprehensive benefits added after onboarding.

Qualifications

• High School Diploma or Equivalent.
• Technical or vocational training in automotive repair, tire technology, or related field is a plus.
• Familiarity with tire repair tools for tire changes, balancing, and repairs preferred.
• Willingness to pursue TIA certification with company support and assistance.
• Valid driver’s license and acceptable driving record required.
• Physical fitness to lift heavy objects and stand for long periods.
• Manual dexterity for precise tool handling.
• Attention to detail for safe tire inspection and repair.
• Strong customer service and communication skills.
• Team-oriented and able to work in a cooperative environment.

Responsibilities

• Mount and dismount tires on vehicles.
• Balance tires to ensure proper weight distribution.
• Identify and repair punctures or other tire damage.
• Patch or plug tires as necessary.
• Conduct visual inspections of vehicles for wear or damage.
• Advise customers on tire needs and maintenance.
• Maintain and calibrate equipment such as tire changers and balancers.
• Inspect tires for defects and ensure safety standards.
• Maintain records of tire installations and services performed.
• Adhere to safety protocols to prevent accidents or injuries.

Skills

Customer service

Teamwork

Problem-solving

Attention to detail

Manual dexterity

Physical fitness

Effective communication

Education

High school diploma or equivalent

Technical or vocational automotive training

TIA certification (pursuit)

Tools

tire repair tools

tire changers

tire balancers

Job description

Description

Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.

At Gills Point S, our Service Technicians are responsible for the maintenance, repair, and replacement of vehicle tires. They play a crucial role in ensuring the safety and performance of various types of vehicles by providing expert services. This position involves inspecting tires for signs of wear, damage, and improper alignment, as well as performing necessary repairs or tire replacements. Service Technicians also advise customers on proper tire maintenance and selection based on their specific vehicle needs.

Responsibilities

• Mounting and dismounting tires on vehicles.
• Balancing tires to ensure proper weight distribution.
• Identifying and repairing punctures or other damage to tires.
• Patching or plugging tires as necessary.
• Conducting visual inspections of the vehicle for signs of wear or damage.
• Understanding of basic car components. (Suspension, brakes, Steering, wiper blades, dash lights, Head/Tail Lights, etc.)
• Evaluating vehicle or trailer and lift using proper equipment in accordance to safety protocols.
• Rotating tires at regular intervals to promote even tread wear.
• Checking and adjusting tire pressure to the recommended levels.
• Tire sizing, brands, tread design, bead types, features & benefits
• Wheel bolt patterns, lug nut styles and thread pitches, wheel lip styles, TPMS styles, reverse mount, proper clamping
• Tube sizing, valve stem styles, rubber compounds
• Interacting with customers to understand their tire needs and providing recommendations.
• Proper greeting and phone etiquette.
• Understanding of store product inventory, receiving product, and locating product.
• Maintaining and calibrating equipment, such as tire changers and balancers.
• Inspecting tires for defects and ensuring they meet safety standards.
• Maintaining records of tire installations, repairs, and other services performed.
• Adhering to safety protocols and guidelines to prevent accidents or injuries.

Requirements

• High School Diploma or Equivalent
• Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
• Familiarity with tire repair tools for tire changes, balancing, and repairs preferred.
• Willingness to pursue TIA certification with company support and assistance.
• Valid driver’s license and acceptable driving record required.
• Physical Fitness: Ability to lift heavy objects, stand for extended periods, and perform physically demanding tasks.
• Manual Dexterity: Skill in handling tools and performing precise tasks with hands.
• Attention to Detail: Precision in inspecting and repairing tires to ensure vehicle and personal safety
• Customer Service Skills: Ability to communicate effectively with customers, explaining technical aspects in an understandable manner.
• Problem-Solving Abilities: Aptitude for diagnosing issues and determining the best course of action for repairs
• Teamwork: Ability to work well in a team, contributing to a cooperative work environment

Benefits

• Paid time off
• Stable working hours
• Excellent Training – with opportunities for training and career advancement
• Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days
• Competitive wages
• 401(k) savings plan with company match