Service Technician

Iron Horse Tools Inc; Williston (ND); On-site; USD 60,000 - 90,000; Full time

Job summary

Iron Horse Tools Inc is seeking a Drilling Side Service Technician to install and maintain our rental equipment, including chokes, auto chokes, mud/gas separators, and flare stacks, at customer sites in Williston, ND. You will perform routine inspections, troubleshoot issues, document repairs, and deliver excellent customer service while upholding safety standards and industry best practices.

You will coordinate with field crews, provide clear updates to clients, and stay current with equipment

Qualifications

• Must have a High School Diploma or GED.
• Experience with installation and maintenance of chokes, auto chokes, mud/gas separators, and flare stacks.
• Ability to read technical manuals and diagrams.

Responsibilities

• Install and maintain rental equipment per job orders.
• Inspect, troubleshoot, and repair equipment to ensure safety and performance.
• Maintain accurate service records and customer communications.

Skills

Mechanical aptitude

Troubleshooting

Teamwork

Communication

Education

High School Diploma or GED

Tools

Hand tools

Power tools

Technical manuals/diagrams

Job description

Job Purpose:- The Drilling Side Service Technician is responsible for the installation and maintenance of Iron Horse Tools' rental equipment. This equipment includes chokes, auto chokes, mud/gas separators, flare stacks, and various other tools and equipment provided by the company.Key Responsibilities:- Install and maintain Iron Horse Tools' rental equipment, ensuring all components such as chokes, auto chokes, mud/gas separators, and flare stacks are functioning properly.- Conduct routine inspections and maintenance on equipment to ensure optimal performance and safety standards are met.- Troubleshoot and resolve any technical issues that arise with the equipment, using mechanical knowledge and problem-solving skills.- Collaborate with team members to ensure efficient and timely completion of installations and maintenance tasks.- Adhere to all safety protocols and company guidelines while performing job duties.- Maintain accurate records of service and maintenance activities, including any repairs or replacements made.- Provide exceptional customer service by addressing client inquiries and concerns regarding equipment functionality and maintenance.- Continuously update knowledge of industry trends and advancements in equipment technology to enhance service quality.Required Education:- High School Diploma or equivalent GEDRequired Experience:- Experience in the installation and maintenance of equipment such as chokes, auto chokes, mud/gas separators, and flare stacks- Familiarity with handling various tools and equipmentPreferred Experience:- Previous service-related experience- Mechanical or construction knowledgeRequired Skills and Abilities:- Strong problem-solving skills to address equipment issues efficiently- Ability to work independently and as part of a team- Excellent communication skills for effective interaction with clients and team members- Proficiency in using hand and power tools- Ability to read and interpret technical manuals and diagrams- Strong attention to detail and commitment to safety standards