Service Technician

Paycom; Town of Texas (WI); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Bobcat of Marion seeks a Service Technician to perform high quality repairs and diagnostics on equipment, while maintaining thorough service records. You will interact with customers, cooperate with sub-contractors, and adhere to DOT, OSHA, and ISO9001 guidelines.

The role requires physical work and the ability to lift 50 lbs. Applicants should have a high school diploma or equivalent and 1–3 years of relevant experience, plus strong mechanical and communication skills and a professional

Qualifications

• High school diploma or equivalent required.
• 1–3 years in a similar role or industry.
• Experience with hydraulic/electrical systems is a plus.

Responsibilities

• Reconditions and repairs equipment and components.
• Maintains detailed records for time, parts, supplies and repairs.
• Meets safety, DOT, OSHA and ISO9001 standards.
• Diagnoses using diagnostic equipment and laptop hookup.
• Interacts professionally with customers and coworkers.
• Represents the company at events and training as needed.
• Lifts up to 50 lbs and works in varied weather conditions.

Skills

Mechanical aptitude

Diagnostics

Customer service

Communication

Problem solving

Electrical/hydraulic systems

Physical ability

Education

High School diploma, GED or vocational training/certification

Job description

# Service TechnicianBobcat of Marion - Marion, TX 78124## DescriptionThe Service Technician is responsible for high quality and effective repair of equipment. Provides excellent customer service, maintains professionalism, and ensures appropriate and detailed records for time, parts, supplies, purchases and repairs.* Reconditions and repairs equipment and components* Maintains complete and detailed working records for time, parts, supplies, and outside purchases for repairs* Maintains and cares for shop tools, all Company equipment and Company vehicles* Performs diagnostic inspections as directed* Interacts with customers and co-workers on a daily basis and may have interaction with sub-contractors of customers* Accountable for following all DOT, OSHA, ISO9001 and established Company rules, regulations and guidelines* Measure of success determined by established Company guidelines, including but not limited to repairs completed, time required to complete repairs, feedback from customers, ability to take guidance and direction from Manager professionally, and execute upon such feedback* Ability to hookup to machines and diagnose with laptop* Represents Company at factory, industry and company events, including meetings and training* Follows all safety rules and regulations while performing work assignments and adheres to all policies and procedures as specified in company manuals and as directed in the employee handbook* Performs all other duties as assigned by management in a professional and efficient manner## Qualifications* High School diploma, GED or vocational training/certification* 1 - 3 years experience in the same or similar industry* Owns and maintains personal tool inventory* Mechanical/technical aptitude, safe work habits, a good working knowledge of equipment operations and mechanical functions. Strong current electronic diagnosing capabilities, works with minimal supervision, customer service oriented, a problem solver, reliable, ethical, able to adapt to the people and environment around them - customers, suppliers, co-workers and manufacturer's employees* Experience with hydraulic systems, electrical, electronics, pneumatics, diagnosing and calibration a plus* Communicates professionally, respectfully and honestly at all times and communication is to be clear and language is to be profanity free while employee demeanor is to be calm and composed* Must be able to lift at least 50 lbs, stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear* Regularly exposed to extreme weather elements, including wet and/or humid conditions, extreme cold and extreme heat, moving mechanical parts and equipment, and noise level in working environment can be moderate to high* Background check, pre-employment drug testing and clean driving record required* Personal appearance must be neat and clean