Service Technician

Ginkgo Residential LLC Brand

Town of Pine Valley (WI)

Vor Ort

USD 42.000 - 56.000

Vollzeit

Vor 2 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Competitive pay with performance INcen

Generous PTO, holidays, Workiversary

401(k) with match, stock options

Housing perks and parental leave

Zusammenfassung

Ginkgo Residential LLC is seeking a Maintenance Technician to join our Pine Valley community. You will support the Service Manager, perform preventative and corrective maintenance, and help keep apartment homes and shared spaces up to company standards.

The role requires at least 2 years of maintenance experience, HVAC and pool operation certifications preferred, and the ability to manage multiple tasks, coordinate with vendors, and respond to after-hours calls.

Qualifikationen

Minimum of 2 years of maintenance experience, preferably in multifamily or residential property management.
HVAC certification preferred or ability to obtain.
CPO (Certified Pool Operator) certification or ability to obtain.
Strong customer service and communication skills with a people-first mindset.
Ability to multitask and work independently with accountability and purpose.
Basic computer proficiency (work orders, property management systems).
Valid driver's license and on-call availability for rotating weekends.

Aufgaben

Perform routine and emergency maintenance to ensure quality and safety.
Complete service requests promptly with a focus on residents' experience.
Prepare vacants by inspections and make-ready repairs.
Diagnose and repair HVAC, plumbing, electrical, appliances.
Coordinate third-party vendors to ensure quality and safety.

Kenntnisse

Customer service

People first mindset

Multitasking

Independent work

Safety awareness

Ausbildung

HVAC Certification

CPO Certification

Tools

Property management systems

Basic computer skills

Jobbeschreibung

Preserve at Pine Valley
Wilmington, NC 28412, USA

Description

Ginkgo Residential LLC is an integrated multifamily investment, management, and redevelopment company based in Charlotte. We currently manage over 10,000 apartment homes across more than 50 communities throughout the Carolinas, delivering quality, value, and exceptional service to our residents.

At Ginkgo, our work is guided by our core values: People Come First, Rooted in Sustainability, Act with Purpose, and Cultivate & Elevate. These principles shape how we serve our residents, support our teams, and care for our communities.

Position Overview

The Maintenance Technician supports the Service Manager and Assistant Service Manager in maintaining the physical integrity of the community. This role is responsible for performing a wide range of maintenance tasks including preventative, corrective, emergency, and cosmetic repairs while ensuring apartment homes and community spaces meet company standards and resident expectations.

Success in this role requires a strong commitment to service, safety, and quality, while consistently demonstrating Ginkgo's core values through daily interactions and decision-making.

Key Responsibilities

Perform routine, preventative, and emergency maintenance in accordance with company policies and industry standards, acting with purpose to ensure quality and efficiency
Complete service requests promptly and professionally, putting residents first and delivering an exceptional customer experience
Prepare vacant apartment homes for new residents by completing inspections and all necessary make-ready repairs in a timely manner
Diagnose and repair HVAC, plumbing, electrical, appliance, and general building systems
Coordinate and monitor work performed by third-party vendors and contractors to ensure quality, safety, and alignment with company standards
Maintain a clean, organized, and safe maintenance shop, while supporting sustainable practices such as proper material usage and waste reduction
Conduct regular inspections of community buildings, grounds, and systems to proactively identify maintenance needs and safety concerns
Ensure compliance with all safety standards, building codes, and company policies
Respond to after-hours emergency calls as part of a rotating on-call schedule
Collaborate with team members to cultivate a positive work environment and elevate team performance
Continuously seek opportunities for learning, improvement, and professional growth

Qualifications/Requirements

Minimum of 2 years of maintenance experience, preferably in multifamily or residential property management
HVAC certification preferred or ability to obtain
CPO (Certified Pool Operator) certification or ability to obtain
Strong working knowledge of general maintenance (HVAC, plumbing, electrical, appliances)
Excellent customer service and communication skills with a "people first" mindset
Ability to multitask, prioritize, and work independently while acting with accountability and purpose
Basic computer proficiency (work orders, property management systems)
Valid driver's license
Availability for rotating weekends and on‑call emergency maintenance

Key Physical Requirements

Lifting & Carrying: Ability to regularly lift and carry up to 50 pounds; team assistance or mechanical support may be required for heavier items (50–100+ pounds)
Mobility & Stamina: Ability to stand, walk, bend, stoop, kneel, and crawl for extended periods throughout the workday
Agility & Positioning: Ability to work in confined or awkward spaces, including crawlspaces, under equipment, or in kneeling or crouched positions
Climbing: Ability to safely climb ladders and stairs, including accessing rooftops and elevated areas for maintenance tasks (e.g., HVAC systems)
Manual Dexterity: Frequent use of hands and fingers to operate tools, equipment, and controls with precision
Environmental Conditions: Ability to work in a variety of environments, including exposure to heat, cold, noise, humidity, dust, and chemicals
Strength & Endurance: Ability to push, pull, and maneuver equipment, materials, and tools as required for maintenance tasks
Vision & Hearing: Sufficient visual acuity to read technical documents and identify issues in low-light conditions; ability to hear and interpret equipment sounds for diagnostic purposes
On-Call Availability: Ability to provide 24-hour emergency maintenance support on a rotating, on-call schedule
Travel: Ability to operate a motor vehicle and travel between properties or locations as needed

What We Offer

We provide a supportive environment that encourages professional growth and advancement while living our value to Cultivate & Elevate our team members. Our comprehensive total rewards package includes:

Competitive pay with performance incentives
Generous PTO, holidays, Work Anniversary Day Off, and Paid Volunteer Time
401(k) with match, stock options, and professional growth opportunities
Supportive, dynamic work environment with housing perks and parental leave

DISCLAIMER/OTHER DUTIES

This document describes the position currently available and serves only as a summary of the typical functions of the job. It is not an exhaustive or comprehensive list of all possible job responsibilities. Tasks, responsibilities and duties of the jobholder may differ from those outlined. Other duties, as assigned might be part of the job. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.

Ginkgo Residential LLC is an Equal Opportunity Employer

An equal opportunity employer, Ginkgo Residential treats each individual fairly in all employment decisions without regard to race, color, gender, religion, age, sex, gender identity, national origin, sexual orientation, veteran, disability or any other protected status by federal or local law.

Qualifications

Experience

Required

2 years of maintenance experience

Ability to multi-task