Service Technician

Fluid Flow Products; Tennessee; On-site; USD 42,000 - 65,000; Full time

Job summary

Fluid Flow Products is seeking a Field Service Technician to repair and service premium compressed air equipment on customer sites, ensuring uptime and reliability.

You will perform mechanical and electrical work, diagnose issues, and complete daily reports while collaborating with Account Managers. Some repairs may be done in-house, and travel to sites is expected.

Responsibilities

• Perform mechanical and electrical duties to repair, maintain, survey, and commission compressed air equipment.
• Resolve customer-initiated technical issues.
• Visit customer sites for courtesy calls on days without paid jobs.
• Work with Fluid Flow Account Managers and management to increase Service and aftermarket revenue.
• Travel to assist other Fluid Flow Technicians as needed.
• Be an ambassador for the Company.

Job description

About Us

Fluid Flow is a trusted provider of compressed air solutions, helping industrial customers improve productivity, efficiency, and system reliability. We specialize in air compressors, dryers, filtration, blowers, and related compressed air equipment, backed by experienced technical support and comprehensive service capabilities. From equipment selection and system design to installation, maintenance, and repair, Fluid Flow delivers dependable solutions that help customers maximize uptime and performance.

About Us

Fluid Flow is a trusted provider of compressed air solutions, helping industrial customers improve productivity, efficiency, and system reliability. We specialize in air compressors, dryers, filtration, blowers, and related compressed air equipment, backed by experienced technical support and comprehensive service capabilities. From equipment selection and system design to installation, maintenance, and repair, Fluid Flow delivers dependable solutions that help customers maximize uptime and performance.

Visit our website: fluidflow.com

Fluid Flow Products is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

Everyone's an Owner of the Company

Because every team member contributes to Flow Control Group's success, employees share in that success through a broad-based ownership program available across our portfolio companies.

Competitive Benefits

Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program

Your financial wellbeing matters. Through Flow Control Group's Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

Training & Development

FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities

With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.

Responsibilities & Qualifications

We sell premium compressed air equipment with a captive aftermarket. The Field Service Technician will repair this equipment on-site and on-demand to ensure complete customer satisfaction.

Responsibilities

• Perform mechanical and electrical duties to repair, maintain, survey, and commission compressed air equipment.
• Resolve customer-initiated technical issues.
• Visit customer sites for courtesy calls on days without paid jobs.
• Work with Fluid Flow Account Managers and management to increase Service and aftermarket revenue.
• Travel to assist other Fluid Flow Technicians as needed.
• Be an ambassador for the Company.

Specific Tasks

• Remove, rebuild, and replace valves weighing up to 60 pounds, unassisted.
• Remove and replace pipe spools up to 8" in diameter.
• Perform electrical tests with a voltmeter.
• Program, troubleshoot microprocessor and PLC-based equipment controls.
• Climb and work on scaffolding.
• Complete daily reports by computer.
• Dump and load air dryer desiccant by hand in 50 sacks.

Additional Tasks

• Learn and be able to start up and troubleshoot Fluid Flow supplied packages.
• Be a technical resource to customers over the phone.
• Although the vast majority of jobs are on-site at the customer, be able to set up and perform some repairs/rebuilds in-house.

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