Service Technician

Dev; Springfield (MO); On-site; USD 49,594,000 - 66,125,000; Full time

Benefits offered by this job

Promotion after 6 months

Performance incentives

Paid training

Paid time off

Paid holidays

4-day work week

Health insurance

Dental insurance

Vision insurance

Life insurance

Health Savings Account

Free DISH TV

Sling TV

Boost Infinite plans

401(k) match

ESPP

Tuition reimbursement

DISH van and tools

Job summary

DISH is looking for a Field Technician in Springfield, Missouri. You will represent DISH in customers' homes, educating clients on smart home solutions and delivering a world-class installation and service experience with a focus on customer satisfaction.

Responsibilities include installing and configuring TV and smart home equipment, maintaining safety standards, and promoting DISH services. The role features a 4-day work week with overtime opportunities and a comprehensive benefits package.

Qualifications

• Aptitude to build rapport quickly.
• Ability to work at heights up to 40 feet and in all weather.
• Ability to lift over 70 lbs.
• Must have a valid driver's license and driving record meeting safety standards.
• Travel may be required.

Responsibilities

• Represent DISH in customers' homes daily.
• Educate homeowners on smart home possibilities and services.
• Install and configure TV and smart home solutions.
• Promote and upsell DISH services while ensuring safety and quality.

Skills

Rapport building

Valid driver's license

Physical stamina

Willingness to travel

Ladder work up to 40 ft

Job description

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: DISH

Job Description

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers.As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience.Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.

Job Duties and Responsibilities

What’s in it for you?

• Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
• Performance Incentiveswith the potential for up to$6,400in your first year and$9,100each following year!
• Paid training, paid time off & paid holidays

• 4-day work week with opportunities to work overtime

• Medical, Dental, Vision and Life Insurance packages and Health Savings Account

• Free DISH TV programming at a value of $114.99/monthat your home, plus deeply discountedSling TVandBoost Infinitephone plans
• 401(K)with company match& Employee stock purchasing program (ESPP)
• Tuition Reimbursement
• DISH-supplied van, tools, and uniforms

Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician.If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?

As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.

Skills, Experience and Requirements

All technicians must have:

• Aptitude to build rapport quickly. We want you to have a great time servicing our clients
• Ability to work at heights, including ladders up to 40 feet, and in all weather conditions
• Ability to lift over 70 lbs
• A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
• Travel may be required

Salary Range

Compensation: $17.25/Hour

Compensation and Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website .

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.