Service Technician

Volkswagen of Santa Fe; Santa Fe (NM); On-site; USD 55,000 - 85,000; Full time

Job summary

Volkswagen of Santa Fe is seeking a skilled Automotive Service Technician to join the Santa Fe, NM service department. The role emphasizes accurate diagnostics, efficient repairs, and thorough vehicle inspections under new ownership.

Candidates with dealership experience and a commitment to customer satisfaction are encouraged to apply. The position offers flat-rate compensation with earnings tied to production and experience, with opportunities for advancement as the dealership grows.

Qualifications

• Automotive technician certification or equivalent dealership training.
• Strong diagnostic, mechanical and electrical troubleshooting capabilities.
• Experience with dealership service processes and customer satisfaction.

Responsibilities

• Diagnose, maintain, and repair vehicles per manufacturer specs and dealership standards.
• Perform multipoint inspections and document findings and recommended services.
• Complete authorized repairs efficiently while upholding safety and workmanship.
• Document diagnostic results, repairs performed and supporting information on repair orders.
• Communicate repair needs, parts, and completion times with service advisors and parts team.
• Verify repair quality and ensure customer concerns are addressed.
• Maintain a clean, organized workspace and stay current with technical information.

Skills

Diagnostic skills

Mechanical troubleshooting

Electrical troubleshooting

Dealership experience

Team-oriented

Certification maintenance

Education

Automotive technician certification

Tools

Diagnostic tools

Electrical testing equipment

Job description

Certified Automotive Service Technician

Volkswagen of Santa Fe | Santa Fe, NM

Volkswagen of Santa Fe is seeking a skilled, certified Automotive Service Technician to join our growing service department. Under new ownership and management, our dealership offers an opportunity to build your career with a supportive leadership team and a strong commitment to growth, quality workmanship, and customer satisfaction.

The ideal candidate is a motivated professional with dealership experience who takes pride in accurate diagnostics, efficient repairs, and thorough vehicle inspections.

Key Responsibilities

• Diagnose, maintain, and repair vehicles in accordance with manufacturer specifications and dealership standards.
• Complete a thorough multipoint inspection on every vehicle, accurately documenting findings and recommended services.
• Perform authorized repairs efficiently while maintaining high standards of workmanship and safety.
• Clearly document diagnostic results, repairs performed, and supporting information on repair orders.
• Communicate with service advisors and the parts department regarding repair needs, required parts, and completion times.
• Verify repair quality and confirm that customer concerns have been addressed.
• Maintain a clean, organized work area and stay current with applicable technical information and certification requirements.

Qualifications

• Automotive technician certification and previous dealership service experience.
• Volkswagen or Audi experience and manufacturer certifications strongly preferred.
• Strong diagnostic, mechanical, and electrical troubleshooting skills.
• Ability to manage assigned work effectively while maintaining quality and productivity.
• Dependability, attention to detail, and a professional, team-oriented approach.
• Commitment to continued technical development and customer satisfaction.

Compensation and Career Opportunities

• Flat-rate compensation with no cap on production-based earnings.
• Pay rate based on experience, certifications, and demonstrated technical ability.
• Opportunities for career advancement as the dealership grows.
• Supportive, hands-on management that values technician contributions.