Service Technician

Motion; Salt Lake City, Northern (UT, KY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Paid time off

Job summary

Motion is seeking a Field Service Technician II in Salt Lake City to perform on-site service, repair, diagnostics, and installation of hydraulics and related equipment.

Under general supervision, you will handle 24/7 on-call support, train customers, and ensure safety standards while communicating clearly with clients.

Qualifications

• Typically requires a technical degree and 3–5 years of related experience.
• Ability to read hydraulic schematics and operate shop equipment safely.
• Excellent verbal and written communication skills.

Responsibilities

• On-site service for new and existing clients, including repairs and upgrades.
• Diagnoses problems, documents findings, and decides parts to replace.
• Provides technical support and training to customers.
• Leads small projects at customer sites.
• Ensures safety and regulatory compliance.

Skills

Hydraulic schematics

Shop equipment operation

Communication skills

Customer interaction

Education

Technical degree

Job description

## Service TechnicianApplyremote type: On-Sitelocations: Salt Lake City, UT, USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R26\_0000026744**SUMMARY:**Under general supervision, the Field Service Technician II performs moderately complexcustomer support activities for equipment and systems products such as hydraulics,component repair, welding, and relatively complex equipment. This role performs repair,preventative maintenance and installation with regional responsibility for equipment andsystems.**JOB DUTIES*** Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.* Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.* Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.* Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications.* Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.* Works under general supervision and follows detailed guidelines to work on moderately complex repairs and installations.* Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.* Provides technical support and training to customers on operational or maintenance aspects of system equipment.* Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction.* Assists less experienced Field Service Technicians with addressing customer needs.* May lead small to moderate projects at customer sites.* Performs other duties as assigned.**EDUCATION & EXPERIENCE*** Typically requires a technical degree and three (3) to five (5) years of related experience or an equivalent combination.**KNOWLEDGE, SKILLS, ABILITIES*** Ability to read hydraulic schematics.* Ability to operate shop equipment safely.* Excellent verbal and written communication skills* Work effectively with customers, peers and management to resolve client issues.**PHYSICAL DEMANDS:*** Push/pull up to 100 pounds* Lift/carry up to 100 pounds* Lift bulky objects* Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling.* Working conditions may be indoor and/or outdoor. Noise level may be loud at times.**LICENSES & CERTIFICATIONS:*** Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.**COMPANY INFORMATION:**Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.