Service Technician

Ken Garff Automotive Group; Salt Lake City (UT); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid training

Paid Time Off

401k with company match

Boot program

Tech to PC access

Maternity/Paternity program

Medical, Dental, Vision

Short/Long-term disability, AD&D

Year-end bonus program

Employee discounts

Job summary

Mercedes Benz Salt Lake City, a Ken Garff Automotive Dealership, is seeking a skilled Automotive Service Technician to uphold our values of respect, integrity, growth, humility, and teamwork. You will deliver precise repairs, stay current with factory bulletins, and use our ProTech program rewards to grow professionally.

The role offers paid training, a comprehensive benefits package, a 1:1 tech-to-PC setup, and strong opportunities for advancement within a people-first culture.

Qualifications

• 2–3 years of automotive technician experience preferred.
• ASE or dealership manufacturer certifications describe your background.
• Accurate, detail-oriented work with patience and good judgment.
• Ability to read and comprehend job-related instructions and information.

Responsibilities

• Perform efficient, expert repairs on orders per dealer, state, and factory standards.
• Maintain knowledge of factory technical bulletins and updates.
• Address customers’ concerns with diagnosis, repair, and quality control to meet Fixed First Visit goals.
• Perform the KG Electronic Multi Point Inspection on every vehicle.
• Notify Service Advisor if issues require more time or differ from initial assessment.
• Use Reynolds DMS for timekeeping, work distribution, inspections, quotes, and communication.
• Maintain cleanliness and tool accountability; uphold a “leave no trace” standard.

Skills

Automotive technician experience

ASE certifications

Detail oriented

Reading comprehension

Authorized to work in the U.S.

Education

High School Diploma or equivalent

Tools

Reynolds DMS

Job description

Mercedes Benz Salt Lake City, a Ken Garff Automotive Dealership, is currently looking for a talented and experienced Automotive Service Technician (Mechanic) that aligns with our core values and acts with respect, integrity, growth, humility and teamwork. Our culture and opportunities are the BEST! A whole week to recognize our technicians called "tech week" Tool allowance Efficiency bonuses Great people to work with Competitive flat rate pay!! We designed a formal reward and recognition system just for you called ProTech.

Do regular rewards and recognition for performance and tenure, predictable pay raises, efficiency bonus, quarterly tool allowance and discounts, and just being treated RIGHT sound attractive to you? We hear you! Our ProTech program is built to reward your hard work and recognize your contribution. Come join us and feel what it is like to be a ProTech! Check out the program: https://www.kengarff.com/pro-tech/

Here’s what you’ll need:

• 2 to 3 years of automotive technician (mechanic) experience preferred
• You are accommodating and analytical, while producing highly precise and accurate work
• ASE or dealership manufacturer certifications describe your background
• Your work is accurate while you are reserved, imaginative
• Excellent dexterity skills as well as patience, creativity, good judgment, and an eye for detail
• You are unselfish and approachable with a preference for detailed, skill-based work
• Must be 18 years or older and be authorized to work in the U.S
• High School Diploma or equivalent
• Ability to read and comprehend job-related instructions and information, electronic and paper-based
• A valid in-state driver's license and a good driving record, per company standards

Here’s why you want to work here:

• Paid training, certifications, and real career growth
• Paid Time Off starting your first week and 401k with company match
• Red Wing boot program (annual replacement of work boots)
• 1:1 Tech to PC- You'll have information at your fingertips
• Maternity/Paternity Program
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Great people with a great culture
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here’s what you’ll be doing:

• Perform efficient and expert work on repair orders, in accordance with dealership, state and factory standards
• maintain knowledge of all factory-technical bulletins
• Address customers’ primary concerns with diagnosis, repair, and quality control to attain ‘Fixed First Visit’ expectations
• Perform the KG Electronic Multi Point Inspection on every vehicle
• immediately notify Service Advisor if the car has more problems than you thought, less than you thought, or if problems will take up more time than you thought
• Master our Dealer Management System (Reynolds) for time keeping, work distribution, electronic inspections, repair quotes and communication
• Be accountable to all dealership owned tools, and superior cleanliness throughout workspace and in all customer vehicles (“leave no trace” standard)

We are an Equal Opportunity Employer (( We Hear You ))

We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress. For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.