Service Technician

RR Living; North Little Rock (AR); On-site; USD 28,000 - 48,000; Full time

Job summary

RR Living is seeking a Service Technician to perform a wide range of maintenance tasks in multifamily communities, including plumbing, electrical, carpentry, painting, and grounds care, ensuring health, safety and resident comfort. The role requires on-call availability, the ability to work evenings or weekends, and strong customer service to maintain excellent resident relations.

A high school diploma or equivalent and at least two years of maintenance experience are preferred, with HVAC or

Qualifications

• Two years of relevant maintenance experience.
• High school diploma preferred.
• EPA/HVAC or related certifications preferred.
• Willingness to on-call, evenings, or weekends.
• Ability to work independently as part of a team.

Responsibilities

• Expediting make-ready maintenance: Check appliance operations, change bulbs, minor repairs.
• Plumbing repairs: fix drips, stoppages.
• Pool maintenance: backwash, vacuum, chemical level checks.
• Carpentry: repair balconies, doors, flooring.
• Painting: repair drywall, texture walls, paint surfaces.
• Grounds maintenance: collect litter, snow/ice removal.
• Expedite service requests and maintain public relations.
• Repair appliances, re-key locks, electrical basics.
• Maintain supplies inventory.

Skills

Maintenance

Public relations

Mechanical aptitude

On-call

Customer service

Evenings/weekends

Education

High School diploma or equivalent

Job description

Service TechnicianThe Service Technician employee is responsible for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Technician is responsible for creating and maintaining excellent public relations for the corporation and for the community.Responsibilities:Expediting make-ready maintenance: Check appliance operations. Change light bulbs. Repair minor electrical problems. Change a/c filters. Change locks. Repair window locks. Make minor plumbing repairs. Perform other maintenance tasks as required by the condition of the unit. Carpet repair.Plumbing: Repair dripping faucets. Clean stopped sinks, tubs, toilets, sewer lines. Maintain a/c, boilers, heating units.Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels.Carpentry: Repair Balconies, Doors, frames, flooring. Repair fences. Repair dumpster bins, public service bins. Repair tile. Replace broken glass.Painting: Replace damaged drywall, tape and mud. Texture walls, ceilings. Paint.Grounds maintenance: Collect litter from grounds on an ongoing basis. Assist groundskeeper as required. Clear snow and ice from all public thoroughfares.Expedite service requests: Maintain excellent public relations for the corporation and for the complex.Associated tasks: Repair appliances. Re-key locks. Light electrical repairs. Maintain supplies inventory. Replace burned out lights in all public areas.Machines, Tools, Equipment and Work Aids Used: Power saws, hand saws, power drills, hand drills, drywall taking, knives, paint rollers, pads, brushes, key-making machines, voltage meter, and wrenches.Requirements:This position requires some "on call" responsibilities as reasonably necessary to lease and deal with maintenance emergencies.Minimum of 2 years of relevant experience required.Achieve Fair Housing certification prior to interaction with prospects or residents.Must possess cell phoneExperience in Renovation or on large projects is preferredGeneral education: High School diploma or equivalent is preferred.Specialized Education/Training/Experience, Preferred: Prefer minimum two years’ experience in general apartment maintenance. Certification in one or more maintenance specialties: plumbing, refrigeration, etc. Preferred one or more maintenance specialty certifications.HVAC / EPA certification requiredKnowledge of OSHA laws and regulations.Participate in training in order to comply with new or existing laws.Be able to work evenings and weekends.Must be able to work efficiently and effectively as a dependable member of a professional maintenance team.Must be able to work efficiently and effectively on an independent basis.Must possess excellent human relation skills: tenant interaction is required.Mechanical aptitude and interest are specifically required.Must be willing and able to learn new maintenance technologies.Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.Comply with expectations as demonstrated in the Employee Handbook.Physical Demands and Work Environment: This job context is a multifamily housing complex, indoors and outdoors in all kinds of weather. This is a physically demanding job. The general maintenance employee must be able to walk, stand, and sit for extended periods of time, climb stairs, climb ladders, shovel snow and ice, move appliances and work with a variety of equipment.RR Living ValuesBe Your Best. Do Your BestWe celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.Honesty, Integrity, and an Unwavering Commitment to ExcellenceExcellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed - creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.Empowered Associates, Obsessively Purpose-Driven and Stronger TogetherSuccess, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.The Magic is in the DetailsRecognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.Passion and Care Defines Our TeamRecognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.