Service Technician

Green Plains Inc.; North Carolina; In loco; USD 55.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid Time Off (PTO)

401(k) plan with immediate vesting

Company match

Descrizione del lavoro

Green Plains Inc. is seeking a field service technician responsible for installation and service of company products, including troubleshooting on machinery in the field and during installations.

The role emphasizes safe operation and zero-energy state maintenance, with additional shop duties as needed. Responsibilities include on-site support, training of customer personnel, documentation of service records, and ensuring compliance with safety standards.

Competenze

• Experience and/or knowledge of industrial machine maintenance.
• Experience in troubleshooting electrical and mechanical equipment.
• Experience reading equipment schematics and/or diagrams.
• Extensive travel; home weekends (50%+).
• Post-secondary education in related field or 5+ years’ experience.
• High School Diploma or GED.

Mansioni

• Provide troubleshooting support on customer equipment onsite or via phone/email.
• Assist with onsite new machine installations and routine or emergency service.
• Train customer operation and maintenance personnel with emphasis on safety and zero-energy state.
• Provide installation/service records and trip reports in a timely manner.
• Identify defective materials or equipment and report to supervisor.
• Maintain a clean, safe work area.

Conoscenze

Industrial machine maintenance

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics/diagrams

DOT medical

Formazione

Post-secondary education or 5+ years experience

High School Diploma / GED

Descrizione del lavoro

Summary:

This position will be responsible for the installation and service of company products, which includes providing service and troubleshooting support on machinery in the field; perform routine and/or emergency breakdown mechanical/lite electrical/instrumentation service; assist with new machine installations; provide training of customer operation and maintenance personnel; the safe operation of the products and establishing zero-energy state during maintenance is to be emphasized. Also must be able to complete shop duties as they are assigned which include but not limited to painting, equipment rebuilds, mobile equipment inspections, etc..

Responsibilities include but are not limited to:

• Provide support in troubleshooting problems with customer equipment while onsite or via phone/e-mail


• Assist with onsite new machine installations; perform routine and/or emergency mechanical/electrical/instrumentation service


• Assist with training customer operation and maintenance personnel with emphasis on safe operation and establishing a zero-energy state during maintenance


• Provide follow-up documentation, such as installation and service records and trip reports/expenses, in a timely manner


• Assist with detecting defective/faulty materials or equipment; report unusual conditions to supervisor immediately


• Maintain work area in a clean, orderly and safe fashion

Qualifications:

• Experience and/or knowledge of Industrial machine maintenance


• Experience in troubleshooting electrical and mechanical equipment


• Experience reading equipment schematics and/or diagrams


• Extensive domestic travel is required (a minimum of 50% of the time is on the road; home weekends). Occasional international travel as necessary


• Post-secondary education in related field or 5+ years’ experience is preferred (e.g. Mechanical, Millwright, Automotive, Maintenance)


• Strong verbal and written communication skills are a plus


• Must have clean driving record and be able to pass a DOT physical; our vehicles do not require a CDL


• Comfortable with Microsoft Office (Outlook email, Excel, Word)


• Highly self-motivated and detail-oriented, with a personal style that fits well within a team-based, entrepreneurial, fast-paced, and value-driven culture


• Comfortable working in a lean, matrixed environment that is highly customer-focused and upholds strong ethical standards


• High School Diploma or Equivalent (GED)


• Valid Driver's License

Work Environment/Physical Demands:

• Ability to work both indoors and outdoors all year long


• Must be able to lift and carry up to 50 lbs.

Green Plains Inc. offers competitive pay: a generous benefit package including business casual work environment, health, dental, vision, life insurance, paid holidays, Paid Time Off (PTO) and a 401(k) retirement plan with immediate vesting and company safe harbor matching. All potential employees of Green Plains Inc. will be required to successfully pass a pre-employment drug screening and background check prior to employment.

Candidates must be at least 18 years of age to be considered for plant-based roles to comply with applicable child labor laws.

Green Plains does not provide immigration-related employment sponsorship for new hires (for example, H-1B, F-1 OPT, TN, or other work visas). Applicants must be authorized to work in the United States on a full-time basis and be able to maintain ongoing work authorization without employer sponsorship now or in the future.

Equal Opportunity Employer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Fluid Quip Mechanical:

Fluid Quip Mechanical (FQM) fully supports ethanol plants mechanical needs ranging from field service to assisting in preventative maintenance planning. FQM's operations include field service, shop rebuild, inventory/logistics, and plant reliability teams. FQM teams support new Fluid-Quip equipment commissioning, field equipment upgrades, in-house and field equipment rebuilds and parts supply across the Midwest. The FQM base of operations is in Columbus, WI with the inventory warehouse and shop for repairs and rebuilds. FQM also has multiple fleet vehicles and teams to service customer equipment in the field.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.