Service Technician

Smart Care Equipment Solutions; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tablet and cell phone for business use

401(k) plan

Paid time off

On-the-job & formal training

Career advancement opportunities

Job summary

SmartCare is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. We offer on-the-job training, formal hands-on and classroom training, and CFESA certifications with opportunities for advancement.

Join our team as a technician and service commercial kitchen equipment, refrigeration, and related systems. Expect a company vehicle, fuel card, tablet, and cell phone for business use, plus a strong benefits program including 401k and PTO.

Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver's license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends.
• Occasional overnight travel may be assigned.
• Immigration sponsorship not provided for this role.

Responsibilities

• Partner with restaurant and hospitality managers to service commercial cooking, refrigeration, ware-washing equipment.
• Troubleshoot, diagnose, and repair commercial kitchen equipment.
• Read diagrams and schematics; communicate with manufacturers as needed.
• Install parts ordered for customers promptly and professionally.
• Maintain service vehicle and inventory; prepare work orders and time reporting.

Skills

Mechanical aptitude

Troubleshooting skills

Reading diagrams & schematics

On-call rotation availability

Willingness to travel

Education

High School diploma or equivalent

Tools

CFESA certification ( Preferred)

Job description

What's in it For You:

On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement. Receive a company service vehicle, fuel card, tablet and cell phone for business use Market-leading benefits program including 401k and paid time off Take charge of your career through growth opportunities including advanced technician and management positions

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
• Ability to work on ladders, roofs, and other high places

Minimum Qualifications:

• High School diploma or equivalent
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
• Valid driver's license and acceptable motor vehicle record
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) Commercial refrigeration and/or commercial cooking equipment repair experience Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

About the Company

SmartCare is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. About Smart Care SmartCare is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. SmartCare is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to SmartCare's application or hiring process due to a disability, please contact the Human Resources department at [e-mail]. SmartCare is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment - giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers - from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.